TruGreen

This is the first year we paid for lawn service in South Bend. We have a major crabgrass problem we thought financially would be better for a service to help with. We had heard good things about TruGreen so we went with them. 2 treatments in this year and I’m very disappointed and would never recommend this service. First customer service is awful. It took several calls for them to finally correct my phone number, even after I still never get reminder service calls. I work from home so have watched the two applications that have only lasted 5 minutes. The tree/​shub man didn’t even touch half of my shrubs in the back yard all while looking so professional with a big wad of chew in his mouth. The third application no one showed up and when I called customer service were told they had completed my service. They claimed to have rescheduled my service later that week but after receiving an email about a completed service again (that never happened) customer service is now saying they can’t guarantee service this week. My weeds are growing and I prepaid for the year, never never again. If I could give negative stars I would.