Stanley Pest Control

do NOT use this company! I was a long-​time customer of Stanley for over six (6) years with service every other month. I received a phone call from the OWNER, Albert, and he was extremely rude, disrespectful, belligerent and highly unprofessional. I terminated my service contract and recommend that you find any other Pest Control company, but this one. Have had high turnover of service Techs which indicates to me an unfavourable factor. Very dissatisfied with their lack of professionalism and no concept whatsoever, how to treat a customer with respect, let alone their employees. I have NEVER been treated so rudely by anyone in a Service business before, and I’m sure there are much better companies out there that have embrace serious professionalism and appreciation of their customers. Albert is going to run his business into the ground and deservedly so. I expect and deserve better and so do you.

Great company. Very reliable and great customer service. A+++ from us.

Our preparation took much longer than the extermination itself. The guest time Daniel was here for 1 hour, follow up visit was 30 minutes. For a 3 bedroom ½ bath home! BAD CUSTOMER SERVICE, THEY BROUGHT NO COMFORT REASSURANCE, AND DID NOT SOLVE THE PROBLEM. Being that we are renters we had no choice in the matter. However we are now saving up to pay or own exterminator.

I found Stanley Pest Control with the help of a friend on Angies list. They were prompt, efficient and reassuring during their inspection and provided a very reasonable proposal for spot treating (my preference) as I appeared to have these pests confined to a small area. Sergio (I can’t say enough positive things about Sergio) arrived promptly at the beginning of the time window, was careful moving furniture, explained what he saw and was doing. While on the tall ladder (I have 20 foot ceilings) he offered to wipe away cobwebs we have never been able to reach. He made excellent suggestions about how to maintain the outside end of the infected beam to minimize re-​infestation. Truly kind and professional!
It is too soon to know if the termite problem is eradicated but the company is willing to stand by their work.

Spoke with a Stanley Pest Control (El Monte) customer service representative on Tuesday morning. Scheduled pest control treatment for the following day, Wednesday, from 12 – 3. Worked from home (at great inconvenience; unfortunately my clients and the LA Superior Court Civil Division do not come to my home when I work out of the home office).
They flaked. Never showed. Not even a phone call.
You’ve been warned.

Love, love, love Edwin!!! He is the greatest and really understands that needs of his customers. He should be made a manager, but of course, I don’t want to lose him :)

We had a rat and we trapped it in our pantry cabinet. Called several places first thing in the morning. They were the only ones able to send someone the same day; they were able to have someone there in about 30 minutes. Edwin was awesome! He caught the rat and took care of it. Edwin was professional. Very pleased with Edwin’s work and would recommend them.

Literally the WORST business/​ethics I’ve ever seen.
They sent over an intoxicated employee to my house (who i later found sleeping in his trunk) to do the work and nothing was fixed or prevented. I called the office to complain about the situation and they couldn’t be more apathetic even though they admitted to knowing about the employees propensity to drink on the job. And whats even worst they are still charging me for the crummy subpar service…
DO NOT… I REPEAT, DO NOT!!! EVER WORK WITH THESE PEOPLE. They are crooks.

I had 3 free estimates for termite treatment and Stanley was the only company that sent an inspector that crawled under my house and climbed into the attic. He was very detailed oriented and the job they performed proved to be the same. They arrived on time and left no mess. The men were also very polite and informative

I cannot say enough good things about Stanley Pest control. We called them to report a rodent issue that we had been having for quite some time and reported that we really needed them to come out as soon as possible. They scheduled an appointment with us and came out at their next available appointment time the following day. Tim came to our house and did the most detailed and comprehensive evaluation of the issue. He noticed every aspect of every detail and told me exactly what needed to be done. The next time they came out to implement and take care of the issue, they came in a group of three. The manager Steve, along with Tim, and the technician Alex all came out together. They spent over 2 hours making sure that they did everything correctly, and with detail to ensure that they help us get rid of and solve our problem. They are incredibly professional, really care about your needs, and have a true desire to help. They answered every single one of my questions thoroughly and with much thought. After they left, we had another small issue, and after calling them just one time, they were responsive and were able to accommodate us. They are very easy to reach and speak to. There is no wait time to get in contact with them. Most importantly, they are exceptionally knowledgeable in their field. They know exactly what they are talking about, and know precisely what needs to be done. They are extraordinary hard workers and I would recommend them to anyone and everyone!!! After having a horrendous experience with another pest control company, it was really refreshing to have Stanley Pest control take over and do their job, and do it with so much grace. Thank you so much Steve, Tim, and Alex for all of your hard work and your exceptional professionalism!!!

We believe Stanley Pest Control killed our dog. The service guy came and sprayed when we did not authorize him. This was the second time they serviced our house without authorization. Our small maltese was outside, behind the gate that day. The service guy sprayed the front yard, but we think he sprayed near the gate, or possibly at our dog, since he doesn’t stop barking if there’s a stranger nearby. We noticed our dog sick the next day, when he wasn’t himself. On the second day, he could hardly walk, that’s when he dropped in front of our eyes and started to get convulsions and salivating a lot. We rushed him to the vet and they confirmed that our dog suffered intoxication. He died on the 3^rd day.