UPS Authorized Shipping Outlet

If I could leave no stars I would, this place is seriously a joke! You walk in and there is a mediocre table to «drop off» packages, you literally just leave them on the table and walk away. Anyone can simply walk in and take the packages. Once I arrived I asked the man sitting on his phone in the front if they had tape. I forgot to paste the return slip on the box, I literally needed 2 strands of tape 2inch long each would have done it. He turns to be and says, yeah it’s 2.49, I told him I literally only needed two pieces to paste the return slip on the box, he had tape right next to him. He then turned to me and said, «We don’t give out FREE tape.» Seriously! I left so furious and went down the street to the Water store and they gave me tape, I came back and dropped off the package with out saying anything. 4 days later I wanted to check if the item had finally been returned as it had 2 day shipping, and it had barely left the store! Are you serious it takes 4 days for a package to get picked up! I could not believe it, I am never going here again, stay away! Unless you want your items shipped in the next week! Horrible, Horrible, Horrible!!!

I’m rarely inclined to give out a 1 star review, however, this place literally inspired me to write one. First of all, this tiny storefront has blacked out windows and you can barely tell if it’s open. Once I entered, the tiny storefront was a mess, with a ton of boxes laying around and only one employee (I’m assuming he was the owner, late 30’s early 40’s Chinese male) who came out to ask me what I wanted in a confrontational tone, like my presence annoyed him. I told him I simply came to drop off my box which had a ups label for a return to amazon, and he said, leave it there, (pointing to the corner were the rest of the boxes were scattered haphazardly. I asked him politely if I could please get a receipt, since this is standard procedure at any UPS authorized shipping center. He said, NO!, and looked really upset for some reason. I asked why not, and he starts raising his voice, asking me if I paid? I said no and he said, well then exactly, just leave it in the corner. At this point I was shocked at his tone of voice and his blunt rudeness, so I explained to him that as an authorized UPS shipping center, I needed a receipt so that I could track my return package, and wasn’t about to just leave it around when it was an expensive item. He started to raise his voice again, telling me he doesn’t do paper receipts and that’s not how it works, and again just said leave it there if you want, etc. At this point I saw no point to deal with him or his establishment so I just took my package and left, went to the next UPS drop off shipping center in Baldwin park, and got my receipt. Why would anyone leave a package without getting the mandatory receipt where they are supposed to weigh the item and give you tracking? If you don’t have that if the item gets lost or in this case, stolen you just lost out on the item as if you never bothered to even return it etc. I was shocked at how aggressively angry this guy was towards me, I literally hope that he perhaps mistook me for someone else he didn’t like? At least then it would make some sense since he was ridiculously rude towards me from the time I entered the store. I understand that everyone has a bad day but this type of treatment and tone towards customers was ridiculously rude.

This place is a fucking joke. Even though signs are posted as «drop package off on the table» which is literally 7 feet away from the door. There is no one up front supervising the store and expects us customers to leave the package on the table unattended. Asian dude walks out and told me you don’t have to wait around, and can just leave the package there. I asked what if it gets stolen? He said there’s camera. one camera! Like dude, a camera ain’t going to prevent theft. I can run in here with a hat on and just take off with whoever valuables lying on the table. This place needs at least one person up front guarding the store. What a fool. for basically telling me his camera can prevent goods from being stolen.
Beat up place anyways.

very helpful. shipped my 10 boxes in 10 mintues