Sanchez Medical Center

I went in for a doctors visit two days ago. The doctor seemed to be in a rush. I asked her for a medical note, waited for over an hour to get this medical note. I asked the person in the front desk about it and she just told me to wait. I eventually became upset and left.
What type of clinic has someone that doesn’t feel well waiting for a medical note for over an hour?

I’ve been coming here for years and have always had great service. The front desk is always polite and very helpful. I’ve seen different doctors over the years here and have never had a bad experience. I live in La Puente and I drive all the way to South Gate to this clinic, so trust me when I say it’s worth the drive and traffic lol.

My Grandma had been coming here for years and I wish she wouldn’t come here. The receptionist are rude they’re literally just looking at the screen not doing anything. Don’t even bother calling with questions you’ll be on hold for about thirty minutes or more. Don’t get me wrong the Dr is great but the rest of the staff sucks

I ended up in this clinic because my insurance would charge me out of network fees to see my old family doctor. I now wish I would’ve just paid the extra fee. The ladies in the front desk are not only rude but they don’t know anything about medical plans. I have a pretty good insurance and a HS on top of that so I rarely pay deductibles. When she ran my insurance she told me that I would have to pay $ 2,000.00 to see the doctor. WHAT??? She confused the crap out of me! I told her that if that was the case, why would I need my insurance in the first place. I had to call my HR rep have her explain things to me and I passed the information to her. She still insisted that I needed to pay $ 2k so I called my HR rep again and they did a 3 way call and explained to her the insurance with me on the line. She had no idea how to do her job, my HR rep just laughed.
That was just my check in experience, I don’t want to type a book so I’m just going to say that my check-​up with the nurse was no better, she was rude, and did not respect my privacy. The doctor prescribed medicine before I could finish telling her what was wrong and said she would set up a follow-​up appointment and only then I should tell her what else is wrong (she wanted to get rid of my cough first). When I called to cancel my follow up appointment, because there was no way I was going back, they didn’t even have me scheduled yet I had a confirmation card with the date and time.
Anyway I don’t recommend it, horrible service, horrible staff, horrible doctors. How can you trust your health to people who are not knowledgeable in their field, don’t have their s*** together, and don’t want to hear your symptoms. Much better doctors out there avoid this clinic.

My parents and I have been a patient here for over 25 years and now my daughter is a patient here the new ladies here are rude and it’s taking me a little over 2 hours just for my daughter to be seen when we arrived 30 minutes before her scheduled appointment and we are still here waiting to be seen. what happened to the other ladies maricela and vianey that were here and always very polite and caring. It seems that the new ladies don’t care for their patient care and there’ll are rude. I seriously an thinking are rebut switching providers after this incident!

Just noticed this up finally so had to review. This is a great group of local doctors that has been here for over 25 years. It’s convenient, established and has great health care.
This place has always been good. The doctors are attentive and honest. That’s the main thing I look for in medical care. Do the doctors and nurses have experience, are they honest with the billing and prices? Some other places have higher co-​pays I’ve noticed. Anyways here it’s great and always been good.
The girls in the front have always been great and so are the medical workers and doctors.
With the new obamacare a lot of doctors are using the new electronic systems having issues implementing the new electronic system. It’s all over news. This is a mid sized practice not to big not to small, but has always great service.