The Bridal Palace? More like the complete opposite! STAYAWAY! I went in here to get my dressed hemmed as she was the closest dress shop to my house and I am happy to spend my money locally and in local businesses. When I put on the dress she couldn’t zip it up which wasn’t the issue because it was a snug dress. She kept on making rude comments to me about the dress size. When I asked her how much she was going to charge she completely ignored me and said nothing. After she made the measurements I went back into the dressing room. She came into the dressing room when I was half naked! Who in their right mind would think that that is appropriate? She then wanted to charge me $ 33! I thought that was ridiculous! After a snarky remark she made when I told her that was for too expensive I got my dress and left. I couldn’t get out of there faster. How could someone so rude and unprofessional still be in business? STAYAWAY from this rude woman! You deserve better!
Kayy D.
Évaluation du lieu : 1 Bellflower, CA
DONTGOHERE! If I could’ve given her 0 stars I would’ve. I’m writing this review as I just left her crappy little store! Don’t waste your time or money! She’s a liar and a thief, she promises nothing but dreams, because like everybody else said she cannot follow simple instructions! Her quality of work is horrendous, I wish my mom would’ve read her horrible reviews before she even went there! I hate this stuck up stanky faced lady so much I had to refrain from many things, therefore I just spoke the truth!(That her dress and work sucked) We literally had to cancel and move my mothers wedding because she did not have the dress on time and my mom refused to wear the hideous dress she made her! My poor mother not only is it her big day but her worst day, and all this lady could do was blame her! We had picked up the dress and had to take it back because the dress looked nothing like the pictures we had given her and all she could do was blame my mom and tried saying that my mother had never asked for those things. she claimed that she had lost the pictures. If she could not make the dress she could’ve just said so from the start. Then to top it off she had made a mistake and she still charged an alteration price to fix something she had ruined. Don’t waste your time! I wish I could stand in front of her store all day and warn everyone!
Randy M.
Évaluation du lieu : 5 Los Angeles, CA
I was recommended here by a friend who came to Bridal Palace along time ago, so I gave it a shot they had many ideas for colors/fabrics everything and was so helpful with everything was very knowledgeable I’m glad we came here our wedding was beautiful and it was a Pleasure working with Elvia and her team. THANKYOU!!!
Dee R.
Évaluation du lieu : 1 Lynwood, CA
DONOTGOHERE!!! Everything the girls below are saying is true. This lady is rude AF, does not follow instructions, is a habitual liar, keeps blaming everyone else(fabric, us, other customers), dresses needed multiple alterations up until the day before the wedding. This was the biggest issue of my moms wedding. She went up there daily, screamed at her, cried because of her… just overall horrible experience. Here’s just a few problems to give you an idea of what a headache this lady is: –put in order for dresses Aug 2013, she didn’t start working on them until maybe June of this year. –She tried switching up the color of bridesmaids dresses to a dark purple and then blamed my mom when she corrected her. Later she said it was the company’s fault but she fixed it. –She charged a higher tax percentage rate than she should have. Beware. –She put down the payment amount on the wrong bridesmaids/flowergirls receipt, so she ended up overcharging 3 – 4 people. She would not let go of a few dresses because they weren’t «paid in full» once we realized she had overcharged she apologized and gave up the dress. –there were 6 bridesmaids, dresses were $ 200 each, two of the dresses ripped open from the zipper THEDAYOFTHEWEDDING! After the ceremony one of them went in to get it fixed and she said she didn’t have anymore zippers that color… after some intimidation she miraculously found one(eyeroll). –She will say the dress looks fine if it’s loose or asymmetrical or has stains to prevent from doing any further work. So if you’re stuck with her, take someone with you to each fitting to give you an honest opinion. I could really go on for another page or two but you get the point. Avoid this place at all cost or be prepared to have the most stressful wedding ever.
Estefany B.
Évaluation du lieu : 1 Winnetka, CA
WARNING!!! Please do yourself a favor and stay away from this place. I’ve had the worst experience of my life here. I came in with my girls looking to get a bridesmaid dress done by Elvia and instead I got something totally different. Each time I asked her to fix it she would blame it on the fabric even after I paid and asked her if she knows how to work with this type of material. She took forever with the dresses and when it was time to pick them up they weren’t ready and she swore up and down they would. Two days before my wedding and this isn’t what I want to deal with. Don’t step foot in here for a stress free wedding
Lily A.
Évaluation du lieu : 1 Los Angeles, CA
This place is the worse place to go to, where did Elvia learn how to sew? She ruined my wedding dress! I gave her the fabric and pictures so that she can see exactly what I wanted, but instead she didn’t follow my ideas and made my dress look totally different. In addition to that, she glued jewels on the dress, the glue was so visible that it looked tacky! She couldn’t even sew the jewels on my dress-wow! Hence, it’s so clear in the picture that there are no jewels on my wedding dress. Please read the reviews before thinking of going to this place– Elvia needs to learn how to follow instructions and give better service.
Stella D.
Évaluation du lieu : 1 Inglewood, CA
STAYAWAYFROMTHISPLACE!!! My sis came here to get her wedding dress done. To make a long story short, this lady is very difficult to work with, she has bad memory(she wont remember you even if you just got of the phone with her) and shes extremely rude! She took way longer than expected with my sisters dress, she kept pushing the date back. Then she finally left my sister a voice mail that she can pick it up the next day. When she went in she told her your dress isn’t ready yet! My sis lives an hour away, wtf! This is a week and a half before her wedding and my sis placed the order 3 months ago. When my sister finally picked up her dress and went home she noticed she didn’t give her the vail and saw there was a huge stain on the front! It looked like someone tried to clean it too. When my sister called she just said it wasn’t her fault then hung up on her. Me and my older sister went to pick up the vail. My older sister showed her the pic of the stain and all the lady told her was«just tell her to get it cleaned. it wont cost much.» We were trying to tell her she should pay for the cleaning since the dress got dirty when it was in her possession. While we were trying to talk to her she just turned her back to us and started talking to another customer. RUDE! We just left but warned the customer in there about her. This woman is a nightmare. So many issues with her. Oh, and when my sis got the dress home, besides the stain she also noticed loose strings, beads falling off and a crooked bow which she was supposed to fix. NIGHTMARE!
T C.
Évaluation du lieu : 5 Artesia, CA
I am so sorry that it has taken me forever to write this. If you are looking for a place and staff that will create anything that you want… then you have found the place. My daughter had her sweet sixteen formal, and two prom dresses(custom made). Everything was great and on time. Price was great. I am looking forward to when they make my daughter’s wedding dresses and my dress.
Renato M.
Évaluation du lieu : 5 Downey, CA
The Bridal Palace was a one stop shop. it made our wedding shopping experience STRESSFREE, besides the help and welcoming we were given. They have such Great costumer service and go out of their ways to satisfy their clients, besides all the Wonderful compliments given to us on our Wedding Day. not only was i satisfied, also all my bridesmaids were Happy with their beautiful Dresses along side with my Fiancée looking GORGEOUS. THANKYOUBRIDALPALACE. –Renato
Gabrielle F.
Évaluation du lieu : 5 San Diego, CA
I had my wedding gown made by Elvia and it was absolutely stunning. I couldn’t have been happier with it! It was exactly what I had envisioned and it was perfectly executed. I received so many compliments on the dress the day of my wedding, and after, when people saw photos; I felt absolutely beautiful on my wedding day and every time someone sees a photo and compliments me I get to feel that feeling all over again and all my thanks goes to Elvia! View my dress at