We began using Coastal Concierge to help us manage our vacation home while we are away. They came highly recommended by a friend who also has a vacation home in South Haven. You name it, they will do it for us! They have watered pots, cleaned lights, cleaned the whole house, brought in repairman and done laundry. They always perform the work timely and efficiently. Cannot say enough good things about them!
Pam U.
Évaluation du lieu : 5 Douglas, MI
I’ve been very pleased with the service Coastal Concierge provided. In one instance we were moving and decided we didn’t want to clean the house ourselves. We contacted them at the last minute and they sent a team of people over. They cleaned the house from top to bottom, including the drawers, oven, etc. We then had them to our new house before a party and they again did a fabulous job. We’re ready to sign them up for regular service.
Sarah V.
Évaluation du lieu : 1 Chicago, IL
I contacted this company for cleaning services. I was told that both owners were on vacation and would call me to schedule something when they returned. Who leaves a business unattended while they vacation? At any rate, after several follow up phone calls, I gave up. They never bothered to return my calls. Shows a real lack of interest in customer service. Really glad I didn’t retain them.
William W.
Évaluation du lieu : 1 South Haven Charter Township, MI
We tried to schedule cleaning time for our home and ‘confirmed’ on two different occasions. They did not show up for either time. When we called we were given a time that was different for each occasion. Either way, the office staff did not communicate that we were not going to have anyone show up. An early morning e-mail from the owner, Katie Postma, stated that they would try to fit us in the next day. Sorry, I didn’t believe her, as such, I would stay away from this business.
Allie B.
Évaluation du lieu : 1 Chicago, IL
We recently rented a lake house in South Haven, Michigan. My husband inadvertently left behind a toiletry bag and the owner of the condo put us in contact with Coastal Concierge to arrange shipment of the item. Ms. Postema was our contact person. Our item contained liquids, so instead of calling me or emailing me, though we had previously been in contact upwards of six times that day, she chose to break our item into two shipments, thereby charging me twice, when the item simply could have been shipped all together for one price. I don’t appreciate being swindled, and I feel swindled by Coastal Concierge. Do not recommend this business.