Worst kind of business in my opinion… they make you think they care about you and your time but the technician doesn’t come in their 4 hour window… then dispatch calls you to tell you he is running late and he’ll be there by 1… at 2, he *still* has not arrived. Wasted 6 hours waiting for these people and had to leave… tech shows up at 230, 1.5 hours late(or more, depending on which clock you start). He’s got to get inside to do the interior of the windows. I told them no thanks, i wasn’t home and to cancel my service. I don’t see how contractors like this can stay in business or why service has to be so bad.