Stuart’s Pest Control

The technicians are great. Very nice and professional. The problem is that they (the office) never follows up with me to schedule my quarterly service. It should not be incumbent on the customer to call and make these appointments. Their office should call their loyal customers to schedule their maintenance appointments. I am a bit tired of having to call them to schedule service so I may not stay loyal.

Used Stuart’s in both of our last houses for about 20 years. Never had any issues they couldn’t handle. However when my husband and I were both traveling on business for several months and we missed a service. They demanded an astronomical reinstatement fee. Retention of a long standing customer meant nothing to them. We took our business to Mikes and we are very happy with their service.

I give them 3 stars because of their customer service, A+ Customer Service… BUT…
We did have a contract with Orkin and when it came time to renew my cousin talked us into trying Stuart’s instead. The first visit we had seemed ok, the technician is totally awesome, super, super guy and after he left we really didn’t see any bugs, roaches and spiders is what we spray for) we thought they were great until… a few weeks go by and I start finding spiders everywhere, and I noticed that I didn’t find any dead roaches. Anytime Orkin sprayed we would find dead roaches all around the house (in and outside). So about a month later we start seeing teeny brown ants around the coffee pot, so I called Stuarts. Same technician came by just as pleasant as ever and did the exact same ant treatment the previous reviewer explained but it didn’t work at all. We even let the 1000 ants walk all over our counters for 2 days so they could eat and bring back as much deadly bait as possible and it never worked. The flow of teeny tiny brown ants never ceased and with this second treatment the roaches didn’t die like they always did with Orkin.
And my final straw was our garage… I had Stuart’s spray it extra heavy because where we feed our dogs is crazy infested with roaches at night, I know because one night I opened the garage side door and flipped the light on and had to take cover from all the 100 roaches running every which way! Well a few days after our treatment I went outside after dark again and OMG there they were… all over the place and as alive as ever! So… I just called Orkin back to set up a contract. I know contracts aren’t everyone’s favorites but at least it keeps all our bugs away from our home and I don’t have to remember to call every time, they come out right when I need them! and they’re technicians are actually Super nice too!!!
Stuarts was really nice they just didn’t quite have the pesticides we need. And Orkin is cheaper if you go on contract. Stuarts was 90.00 a visit and Orkin is 75.00
And…with Orkin I never see live bugs of any kind so that’s my final answer. =)

I payed $ 130 to have Stuart’s come and exterminate my roach, ants, silverfish, flies, spiders, but I have had NO decrease in pests! They even came out 3 total times, but then they said they really only can promise against ants. Everything else isn’t a guarantee! Terrible Service! DO NOT RECOMMEND! Any other PEST control company will gaurantee against all pests!

We found this company on Angie’s List, where they have an excellent overall rating of «A» with over 140 reviews, and have received the Super Service Award for 2010, 2011, and 2012.
We were having an issue with tons of small brown ants (sugar ants?) coming in through little cracks in our window sills and the floor trim along the wall. Each time they found a new entrance we would spray and clean, but then they would just show up again a week or two later and spread out again. We finally had enough and had this company come in to do an initial pest service. For our 2000 sq. ft townhouse it was $ 90 for them to spray the interior and exterior against ants, roaches, and silverfish (coverage is guaranteed for 3 months). Our technician also used some special long-​acting baits to take care of the ants– he made sure the ants were taking the bait and tried two different kinds to see which they responded to better before using it over the areas where they have been showing up. He also spent an extensive time spraying the exterior yard, house perimeter, and even the siding on the house that corresponded to the walls where the ants have been coming through (he said they likely came from outside to start with but are now probably living in the walls, so by spraying outside and baiting inside, they should be taken care of). It’s been over a week and blessedly no more ants have been seen! However we did find a dead roach in the guest bathroom, so it looks like that spray is doing its job!
We will likely continue to get quarterly service from this company (cost less than the initial service, about $ 75 I think). He was on-​time, thorough, and explained everything he was doing, plus the work is guaranteed for 3 months! Worth it.