The reason I give this place a two star is my item wasn’t done in a timely manner. I gave it to the shop on tuesday and was told it would be done on saturday. No specific time was given so I assumed anytime on Saturday it would be done. When I went there at 11am I was told that it wasn’t done, and was told it was to be done by 2pm. I didn’t get the call until almost 4pm. My item was a small sissy bar pad for my motorcycle. So I don’t feel it should have take 4 ½ days to finish. I do understand that they were swamped with stuff. These guys are decently priced for the work. I also felt like my item was a little rushed. It wasn’t the best work i have had done. They leather wasn’t pulled tight and it had creases.
Teyah Y.
Évaluation du lieu : 5 Redwood City, CA
If you look up the word ‘Professional’ in the dictionary, there is a picture of Jose Rico displayed. So I was driving through Utah and needed something reupholstered … Don’t ask, it’s a very long story … and I stumbled upon Rico’s Custom Upholstery and whew! I am so glad I did! Everything he did for me was spot on but here is what I loved the most: * I love how professional he is. * I love the communication. Everything was ready when he said it would be! * I felt secure because his knowledge is IMPRESSIVE! * I adored the fact that Jose is honest and professional. He will tell you the truth with no holds barred. He tells you exactly how it is; what you should spend your money on and what you shouldn’t. I appreciate that in people and that is why I will not go anywhere else. Bottom line: If you need something re-upholstered — Don’t hire anyone but the Rico Custom Upholstery team. You won’t be disappointed!