Seattle Yellow Cab

No freakin stars
Ordered a cab and after having to call back 2x and be told a cab was 5 – 10 min away each time (I would call at the 20 min mark), I finally called and asked for a supervisor. He told me that no one should have told me 5 – 10 min (NO SHIT!) and said he would call me back in 5 min. When he finally did call back, he apologized and told me I should contact another taxi company.
Seriously?
Waste of time…

Yellow cab sucks and does not deserve an entire star. They deserve an extra nail in their coffin.
15 minutes waiting in the cold then they told me 7 more minutes. Über got there in five with no BS or lies.

Awful! Called ahead for a pickup to the airport the night before gave address and everything. At the pickup time no taxi so we called. They wrote the address wrong, said they’d be right there. After 20 more minutes, still no car so called again. They claim driver called us, but he did NOT. Finally when we said we now had to drive, operator said «you do what you gotta do.» No apologies or anything. Totally rude and will never use them again! Don’t rely on them if you need to go to the airport or be anywhere on time!

Horrible customer service. Was spoken very rudely to by dispatch. Driver was rude and abrasive.
UBER WILL PUT THEM OUT OF BUSINESS if they don’t shape up

Airport service from SEATAC is uncomfortable. Some male drivers can be rude with women passengers and it has gotten more blatant this last year. Unfortunately, I believe this is due to cultural/​religious issues with being a single female traveling alone in a cab with a man.
My last two drivers went out of their way to be disrespectful. Tonight’s driver, AFTER getting a $ 7 tip from me in cash on a $ 42 fare, took my bag out of the trunk and left it just behind the left wheel well such that I had to walk back to get it. He was almost back in the driver seat before I was out the back seat. And, no, he didn’t open my door. But he at least put my bag on the sidewalk. The driver prior to tonight’s took my bag, placed it in the street at the back of the cab, in the rain. I was stunned and had to ask him to put it on the sidewalk.

HORRIBLE. Cab #436. I arrived at the airport and needed a short ride to a hotel near the airport. The driver proceeded to tell me I should have taken the hotel shuttle and that he had to wait in line for 2 hours to get a fare (one might ask yourself what part of that doesn’t make sense…). He argued with me about how the shuttle works (but, seriously, if I want to take a cab, I can take a cab!) He practically threw me out of the car when he arrived at my hotel. SO SO SO SO SO VERY VERY VERY RUDE. NO STARS. City of Seattle and SEATAC airport should ban this company from operating at the airport.

I

I stayed at the Seattle Airport Marriott and decided to take a cab to Airways Brewing and Bistro. The yellow cab pulled up and a gentlemen by the name of Sampson introduced himself when I entered the cab and asked me where I was going. Immediately he asked me how my day was going before I knew it I felt like Sampson was my friend on a drive. He grew up In Ethiopia, his Dad is Italian he had 13 brothers and sisters his favorite food is Italian followed by Ethiopian and Indian. I can go on. He left his number and I called him a couple hours later for a ride back. He did not disappoint.
Best cab driver, very good man and I have his number and I am sure to ask him for a ride in the future.
Best Rides Ever!
Z

We missed our hotel shuttle and decided to take a Yellow Cab when we got into the cab and said our destination the driver got out of the cab and yelled at the guy who directed us to his cab for giving him a short fare. He then got in the car and peeled out screeching the tires and proceeded to drive like a maniac to our hotel. When we got there we gave him our credit card and he scanned it and said it didn’t work and insisted on cash, we gave him cash and an undeserved tip and asked for a receipt he ripped us off a receipt and took off before I was out of the car and the door slammed and I had to jump out of the way. We then looked at the receipt and our card had gone through so he was double paid and got a tip. Scariest ride of my life. Horrible part to an otherwise great vacation in Seattle.

This was my worst experience ever waiting on a taxi. Called shortly before 2 pm to get taxi at 2:30 to get my belongings out and just a couple miles up hill. Called back at 2:50, 3:20, and 4:00. Each time told should be right there. Very rude and will not ever use this service again. Finally someone was nice enough to give me a ride, I made sure to let them know who not to use. Not to mention it had been monsoons all day long.

Ok, picture this 2:00am you get in a cab after 14 hours of travel. Taxi cab driver (cab no.380) tells us we should just go to departures and flag someone else down (illegally) because we live to close and he hasnt made enough money yet today. Then complains about our fare the rest of the trip… Then I try to pay him for the fare with a card and he says «don’t you have any cash?» about as rude and frustrated as possible. I told him I dont carry cash, and my husband told him that he couldn’t remember a cabbie ever complaining this much about a fare… needless to say no tip (and we are good tippers), and I will do whatever I can not to use their services again.

Is it possible to leave no stars? They were an hour late picking us up for a scheduled airport cab. They never called when they couldn’t find our address. I’ll never use them again.

I waited from 0553 –0704 today (09/​30/​2014) for a cab I called 3 times. I was transferred to the driver who didn’t bother to answer and THEN after being told my cab was 12 blocks away and then waiting another 28 min I called back and was told that my address was never put into the system. Which was a LIE because the 2^nd time I called the dispatcher repeated my address to me and IT WAS IN THEIR PHONE SYSTEM PROPERLY WHEN I CALLED THE LAST TWO TIMES!!! I Missed my flight due to LYING and INCOMPETENCE. I don’t know about you, but that’s not what I look for in a company, and definitely not something I look for in a driver/​courier I have tried yellow cab in the past and found them to be very UNRELIABLE, but this took the cake! If you are in So. King you’re better off calling Far West Taxi 206 508 6882. I’ve never had a problem with them, and the drivers are usually courteous, clean, the cars don’t smell bad, and the dispatch is pleasant to deal with.

This cab service literally sucks! I called to be picked up and was told to wait 30 min. Waited. Called back, told to wait 15. Waited. Called back, told to wait 30. This company literally is the worst cab company in the state of washington. I wish I could give this zero stars because it deserves that.

Terrible, terrible service.
I called for a ride back to our hotel, and they said the driver would be there in 5−15min, but to call back if the driver wasn’t there in 30 minutes. Well, 30 minutes went by with no driver, so I called. I came to learn that the original dispatcher never even put my call into the system, and that there weren’t any drivers in the area. The 2^nd dispatcher then told me to wait another 15+ minutes. When I tried to discuss this issue with the dispatcher, they hung up on me. Needless to say, I then called another taxi service with a color as the first word in their title, and was picked up promptly by a polite, hospitable driver, after speaking with a kind, polite dispatcher.

These guys SUCK! At least their drivers do. Total whine-​fest with my bike box in their precious Prius’. Yes, it does fit. Took a third driver to get to my destination. Never again.

It is a shame that Yellow Cab is the only cab option at SeaTac airport, representing Seattle with their extremely offensive and rude services. Try to avoid it if you can.
I got a cab from the airport, it is normally a $ 20 short ride home. This driver wasn’t happy and got very angry that it wasn’t going to be a longer ride or more money for him. He got out of the driver seat as soon as he found out where I was going to protest to the cab attendant at the airport that he kick me out of the car and he give a ride to someone else who had longer way to go, though with no success. After his defeat, he got back into the car and as we drove away he started swearing and taking his anger out on me, an innocent passenger who just wanted to get home after a long trip. I called him out on his use of offensive languages and rudeness, and quickly started writing down his cab number along with a customer complaint phone number posted inside the cab, it was then his attitude shifted and he became very apologetic.
He ended up giving me a free ride to prevent me from filing a complaint. He knows where I live so I am hesitant on filing an official complaint regarding this cab driver who obviously has an anger management issue.
Hopefully Yellow Cab will lose their contract with Seatac Airport soon. They give bad impressions of Seattle to tourists, although other cab companies wouldn’t be too much of an improvement in my opinion. Wish I could give a zero star review to this company.

Horrible. I had just missed the hotel shuttle and didn’t want to wait another 20minutes so I took a cab to the hotel near the airport. They were jerks! They didnt even want to take me because it was only a $ 6 fair. The guy bitched about it for the 2 minute ride, finally as I was getting out I said next time just refuse the service you ass! I mean what kind of cab company doesn’t want to make an easy $ 6!!! Apparently this company.

Worst, worst, worst wooooooooooorst service EVERRRRRRRR!!! They should not EVEN receive any star (no plural)… but to review, I need to have something in there.
I have called three times for service with these people and NEVER have they ever been on time or even show up when requested. They say they will make it priority to get here on time when I am reserving but that was a lie.
I refuse to waste my time with them anymore and don’t waste yours!
If you have a flight to catch, go to the light rail or use flywheel or über.

Called for a morning flight to the airport. The dispatcher said they would be there 15 – 20 minutes. After a half hour had passed, they were a no show. We decided to drive to the airport and pay for airport parking. Right after boarding our flight, the cab driver decided to call us.
We’ve decided to pay the extra buck and pay for airport parking from now on instead of waiting and not knowing if a cab will ever show up.