Good thing he has this as a backup business, because his contracting sucks! Bruce may know, but his pions are put to work for him, and are inexperienced hacks who lack any sort of social skills and compromise. If they could, they’d leave your house open overnight for all the little critters to crap in your bedroom while you sleep. If you’re an out-of-towner, prepare to be screwed. As soon as they find out you could have another place to stay, they’ll encourage you to do so, so you don’t see what damage they do.