Back In Motion Physical Therapy, LLC ®

I wish I could give this place 5 stars. There are aspects of this organization that deserve 5+ stars. I can’t remember what they’re called, but the people who take clients after they have their first meeting with their PT are really awesome people. They help you through your exercises to make sure you’re doing them right and they really want to see you do your exercises right. If something hurts when you’re doing an exercise they work with you to see if you can get into a different position or do a different exercise so your body doesn’t hurt. The front desk people are also very nice and understanding. The layout of the So. Po. office is nicely laid out as well. Those are reasons to give this place 5 stars.
Now, unfortunately I won’t be returning and why I gave this review 3 stars is because of Paul. I had 4 appointments with him and each appointment I never felt comfortable with him. He asked me to tell him my story the first two sessions (1x with him during my consultation and 1x in front of his intern). The second time I got the impression that he forgot about me and what I told him. He usually looked down at his clipboard when I would tell him something was hurting or I was describing something, which made me think he wasn’t listening to what I was saying. He would always make this «Mhm.», «Yup» type noises whenever I was speaking, which is fine for a second, but after doing that so often it made me feel like he wasn’t listening to what I was saying. I felt like he only saw me as a body and not as a person. It seemed like all he cared about was if I was doing my exercises, not about how difficult it may be to do my exercises on a daily basis due to my schedule. The first 3 weeks my schedule was fine and I could do my exercises more often. The 4^th week was a very stressful and busy week and I thought I was too busy and tired to do my exercises. But I knew that week was short lived and I devised a plan for myself to make time daily to do my exercises. Well when I told him my situation and that I unfortunately didn’t do them, I had to sit a room with him for 30 minutes and listen to him lecture and near the point of speaking down to me about how I didn’t do my exercises. There were times he would speak about me, in front of me through his intern, but sometimes wouldn’t speak to me. In front of me, he told his intern «there’s all this research that says why it’s good for people to stretch, but then they get busy and don’t do it. It’s frustrating. It’s my job to motivate her (meaning me) to do her exercises.» That was around minute 20 and by that time I was near tears. He had this «you’re wasting my time» attitude the whole time during my 4^th appointment. I told him I will do my exercises and that it’s time management on my part that I need to figure out, but I’m dedicated to fixing my muscular issues. Even saying reassuring statements like that didn’t seem to please him. At a certain point I wasn’t sure what he wanted me to say. I realize I didn’t hold up my end of the bargain and I need to make sure I set time aside to do my exercises, but I do not deserve that treatment at all. Nobody deserves that treatment. I would love to continue seeing a PT, but I will never go back to Back in Motion. I didn’t feel like a person, I felt like a body.