The Walking Company

Worst shoe store I have ever visited. I finally decided to buy an expensive pair of shoes for myself, the store clerk Karen Bell double charged my credit card because the staff was simply not trained in their purchase protocols. That’s fine, because I’ll just call the credit card company. But then after I got the shoes, one of the shoes was actually USED!!! And the store manager Artemas tried to argue with me that the shoes look that way due to the «natural variation on the leather»!!! Omg what a joke, that’s why 1 of the white shoes look grey right? Good job. I then waited for them to send me another pair, they emailed me and said that the shoes were in, only to have me find out when I got to the store that the shoes were not sent… What is going on with this place? I had enough, and tried to get a refund, oh my, more hassle for the customer. I am STILL waiting for that refund check almost 2 weeks later. Good job «The Walking Company». I will never go into another store in your franchise. And I hope no one does. Just buy your fancy shoes at Nordstrom