They play around with how they bill for time or at least nobody understands their policies. !5 minutes becomes 1 hour, 40 minutes becomes 1 hour, so a 55 minute job became 2 hours billed. I was given 3 different explanations from 3 different people on how they charge, including that the job would take 2 hours because of it’s complexity by one tech who went into specific details about welded brackets, then was told by another tech it would take 45 minutes(it only took 40 minutes). That tech told me they charge hourly, the office manager told me they charge by ½ hour increments, plus that they charge for drive time. I will not recommend this company to my friends, relatives or neighbors nor our association.