Dick’s Sporting Goods

First, i am not a national chain guy. I buy local when i can. I went to Dicks to exchange sizes for xmas present workout pants for my spouse being the nice guy i am. They were purchased at Dicks and we dont have one near us. I did not have a gift recpt nor a regular recpt but figured the swap out would be no big deal. I got the vibe they thought i stole the pants. The manager got a new pair in the correct size but had to enter my TX DL # before the exchange was complete. I asked why you need my ID and was told since i didnt have the gift recpt they needed my DL # to put into the registry. OK. 1^st time to Dick’s SG and my LAST.

I’m a bicycle enthusiast, mechanic and collector. If you’re looking for knowledgeable staff… keep moving. If you want a small part, drive on by. They didn’t even have tubes to fit the most common size of tire on bikes in their inventory. That would be 26×2.00. Shameful to call it a bike shop. Also more than ¹⁄₃ of the bikes I saw on the shelves were misassembled in one way or another. Someone should tell these guys that bicycles are a vehicle that can easily reach speeds well over 20 mph on the slightest decline or with a tailwind and that bike needs to be safe. Simply shameful.

This Dick’s is the saving grace of South Park Mall, but also the reason it’s about to turn into a strip mall, now that Ulta picked up a location next door. When they first opened, I was impressed with the selection; they carried an extravagant amount of North Face around winter time and some cute, preppy golf clothes for ladies. I’m not big on workout clothes but they also had a nice collection for runners.
Recently, the selection has decreased quite a bit. I wondered how long this particular location could support such high-​priced brands, and it is just now starting to prove my point as the collections remain stocked regardless of being brought down to low sale prices. Hang in there Dick’s!
Even though I’m rooting for the store, I do have a huge problem here. Customer service is horrible. At first I thought it was just because most of the employees seemed very young, but after my last couple visits I’m convinced it’s because most of them are just plain rude. Every time we try to find an employee for help, they disappear or turn the other way. Last time we stopped in for jackets we ended up going somewhere else because the cashier had an attitude and seemed like he didn’t want to be at work.
Even given all that, I know I’ll go back out of boredom on a Sunday, so to be fair with my rating system, it’s 3 stars overall.
Rating system:
5 stars = I’ll drive across town specifically for this, and rave to all my friends about it!
4 stars = Would recommend visiting.
3 stars = Average, acceptable, positive.
2 stars = You might be able to drag me in.
1 star = I will not be returning.

Saw it was open. Went to check it out. Some good sales. But academy has better prices!