Great World Customs Service

Fantastic. Our business has been getting shipments from Asia and GWC helps with all of the paperwork and clearing of shipments. I don’t understand any of it and they make it SO easy.

I created a wine-​tasting board game called UNCORKED! and it was my first time ever importing. I was referred to Great World by a friend and I am so glad to have worked with them… they were very transparent about the process and saved me a significant amount of money by not going with my manufacturer’s quote. They also helped me solve for some pretty complicated logistics in getting the inventory to Amazon upon arrival. Unfortunately, through no fault of Great World, my shipment was held for examination, and delayed at the Port of Los Angeles for about 25 days due to labor negotiations. It was maddening for me, but John and Jason were very good about maintaining daily communications and their experience was very help. I would definitely recommend them… they have people in both San Francisco and China, which was immensely helpful for me, being based in the same time zone in Los Angeles.

We import a few containers a month with Great World. They handle everything for us door-​to-​door. They are very experienced and helpful and their response time is excellent. I deal with John, Mei and Janet most often and they are all great. I would definitely recommend Great World.

This is an outstanding place with great service.
I was able to get a clear straight answer in record time after expending considerable effort trying to figure things out by myself.
Congratulations on a job well done and on hiring highly competent and friendly staff.

Customs broker is responsible for ISF Filing and Customs Clearance. However, GW walks the extra miles to help our company in everything we requested such as extend the last free day, checking the freight release, pick up OBL from our office, arranging delivery even for shipments that GW is not responsible to deliver.
I highly appreciate all the services GW provides. Specially thanks to Kenneth, Roselle, Rosa, Estella, and Joyce.
I recommend Great World to every company that has logistics needs.
Thank you Great World! Thank you Kenneth, Roselle, Rosa, Estella, and Joyce, and all other GWers.

I was moving from Germany to the US and worked together with John Jimenez to get my 21 boxes through custom clearance and I am very happy that I chose Great World Customs Service: First, they are way more affordable compared to competitors. They offered me a fix price no matter how many boxes I would have. Second, John was very patient. He answered all my questions and helped me to fill out all the forms in a very nice way. Third, John informed me all the time about the new status. Great World Customs Service is a very reliable and trustable company and they never gave me the feeling that I am just a number. Their service is great and I would definitely choose them again. Thanks for everything John.

Great World is awesome — they are thorough and very responsive. They are much better than the larger freight forwarders out there and really do a fantastic job. They are easy to talk to and answer your questions thoroughly.

I have a small business and can’t afford expensive brokerage services. This company offers an excellent level of service at affordable prices! I would recommend them to anybody. I compared them with a lot of other companies in the area before choosing them, and by far I found them the easiest to work with and the most reasonable. Mr. Jimmy Ting personally worked with me and my paperwork was done and the shipment released within a day. My search for an honest brokerage firm ends right here, and I will be sure to use their services again should I need it.
When you find a business you trust, it does make you smile and say… it’s a Great World out there! :O)