My delivery order arrived 2 hours late. When the driver arrived, she explained that her ticket had the wrong city and phone number on it. Mistakes happen, not her fault, so I foolishly paid. The food was cold. I called to explain and get some sort of reimbursement. The nice girl who answered the phone asked the manager/owner who yelled out $ 5 is the best we can do, that’s it, end of discussion. The food was cold and 2 hours late. any respectable restaurant would apologize profusely and say«no charge» to keep a customer. This lady was unapologetic and unreasonable. Horrific customer service aside, the shrimp were not de-veined…YUCK!!!
Lan L.
Évaluation du lieu : 1 East Hartford, CT
I will never order from here again Lo main has no flavor my order is wrong… Again. I would give 0 stars but I can’t.
Ashley S.
Évaluation du lieu : 3 South Windsor, CT
I’m surprised I never filled out a review for this place. It’s one of the few places that will deliver to our apartment. My boyfriend absolutely loves the food but for me it seems a little on the greasy side and tends to mess up my stomach a little. The food quality is hit or miss, it seems like some nights they have a good cook some nights they don’t, but it’s impossible to tell which is which until you order. Since this is the only Chinese place that will deliver to us, we will certainly be back, but I’ll just stick with my BBQ wings fries and steamed dumplings from here on out, maybe soups and eggrolls here and there. The food itself is nothing special, but the customer service is great don’t get me wrong. Rarely does it take over half an hour for us to get our food, and it comes piping hot. So it’s great for those busy nights, and I love the fact that they’ll give us a free 20oz soda if we spend over $ 25.00.
Rachel B.
Évaluation du lieu : 4 South Windsor, CT
A typical Chinese takeout place. The dining area is tiny, maybe sits about 4 – 6. Nice staff, average food. Have only tried the chicken and broccoli. The chicken was ok, definitely could have been better.