Nope. Never again. $ 5,200 to reupholster a couch. There were several snafus along the way, including me having to get 5 moving passes from my building because the person delivering the couch couldn’t get it together to do it when he said he would. I also had to carry up all the cushions(3 trips from my apt to their van and back again.) It took two months from the day i delivered the money to delivery of the couch. And if they had just adjusted the price based on the difficulty I had with their upholsterer, I would have been happy. You can get your furniture done for much cheaper and with the same quality elsewhere. Its a shame because I was happy to give them the business for our other pieces.
Linda S.
Évaluation du lieu : 1 Manhattan, NY
Ok, I used to love this place. Robert, the owner was delightful to work with whether you were spending thousands of dollars or just looking at remnants. He was my go to guy. Shopping local was important to me. Afew years ago Dave joined the staff. He is arrogant and rude. We have gone back and tried to shop there several times. Dave shows absolutely no interest unless you are ready to place an order for multiple rooms immediately. Dave, your loss. We purchased exotic hardwood for a kitchen renovation and are about to redo the wood floors in our home. I have friends who feel the same way. You are killing the business Robert’s family built.