JCPenney

Love this JCP. The employees are always nice and helpful. It’s always clean and neat. If they don’t have EXACTLY what you’re looking for, they find you something very similar. They always have great sales and coupons. You also get the $ 10 rewards, $ 15 shoe perks, and $ 15 bra perks which can also be very helpful. Seriously, who doesn’t love extra $$? I shop here almost 3 times a week. SERIOUSLY!

Nicest JCPenny I’ve ever been in! I find everything I’m looking for here unlike at the other ones where there is it much selection. The store is clean. The employees and nice.

This is the cleanest JCPenny store I’ve ever been in. I’ve been in ones from Nashville to Huntsville and all in between but I’ve never seen one clean. Whoever the manager is at the location is doing a great job at making sure this one is spotless.

I have always loved the clothes at JCPenney’s. Sensible and fashionable with just enough edge to not be boring: completely my style. The majority of my wardrobe comes from this store, and it’s for this reason I will always go back. Except, I may avoid this location, unless there is an emergency.
The layout of this one used to be so simple. Enter in by the women’s section, right is casual and active wear, left is career and formal. Whoever is in charge of this store needs to learn: «If it’s not broken, don’t fix it.»
They still have the same basic concept, but they’ve added a few new sub departments. Spaces where one designer is grouped together. But they didn’t realize one thing– when you’re operating in an open air space and these sub departments are within 10 feet of each other, it’s not wise to blast three different types of music. I kid you not. Stand in the middle and you feel like you’re in some horrible nightmare. Not to mention the whole thing is migraine inducing. Not a great environment to browse and take your time in.
Next, I’ll say something about the mannequins. First off, they are very well done and I’d buy every piece any of them were wearing, including the jewelry. If I could find it. The outfits on the display, are NO WHERE to be found! Very frustrating.
Another thing. Now I’m not sure if this is a one time thing or what, but it sucks. I’ve always loved the placards above each rack, telling if there was a percentage off, and the sale price next to the original price. Or just a placard giving the price on the racks. Made shopping so simple. And they’re gone. What?!
I’ll tell you why they get two stars. One: I love their clothes. Two: The staff is personable, nice, and helpful. The store is clean and kept up nicely.
I believe I was generous with that.