My mom first discovered Great Clips while we were on vacation down south. She loved the good hair cut for the low price, so we found the one in Southborough. Based on a couple of experiences we had so far, it is decent service for the price, but the service varies by stylist. If you get a good haircut, get the stylists name and hours and go to Great Clips when your stylist is working. Otherwise it’s a hit or miss experience. Can’t ask much for the price they are charging.