Deighton Family Practice

When I moved near Southfield I chose Deighton Family Practice in St. John Providence to by my primary care doctor. I had a couple of appointments with them – one to get an Rx prescribed, one when I broke a toe, and one for an annual physical. For the first the wait wasn’t terribly long, but when I described what I needed it seemed like she was taking a guess as to what Rx would be best for my issue. I won’t go into more detail than that for privacy reasons, but I tried out the medication, it didn’t work after a couple of months, so I decided to stop taking it and see a specialist with more knowledge of the subject. I don’t like taking prescriptions in the first place so when I do I want them to be the right thing for me and not just a guess. So my second appointment was for a broken toe, I had some bruising on my foot so decided I would go in and make sure there wasn’t a foot bone broken, too. I had an appointment, which took over 20 minutes to make on the phone as I was on hold forever, and when I arrived I waited over an hour to be seen. I was told while I was waiting that the doctor was «kind of slow.»
While I was there I made an appointment for my physical two months in advance – that’s the earliest they had available. When I finally came for my physical, I was on time and they took me right in. Then they did the pre-​visit stuff like taking blood pressure, weight, etc. and told me to get into a gown. I then waited for over an HOUR AND A HALF, freezing, with nobody updating me on what was going on. At one point I went out into the hallway to grab a nurse and ask, *in my gown.* I was told she was with the previous patient and that I was next. A good twenty five minutes later no doctor had showed up so I got dressed and went to check out. Of course a minute after I was at the desk the doctor came and apologized and said «Well I’m ready now.» I said I didn’t have 3 hours for a physical and that I was taking my records and leaving. I was so fed up by that point that I just wanted to get out, which I did, and I will be choosing another doctor now. They clearly don’t have the capacity for new patients here, or even the patients they currently have, and shouldn’t be taking on more.