The LASIK Vision Institute

Do not go here. I went and received a free consultation one Saturday morning, went very well. The doctor wasn’t in so I had to take time off of work the following Monday to get my eyes dilated, I get it stuff happens BUT nothing prepared me for what would happen next.
I scheduled my surgery for a Friday at 2pm. I was put off by how pushy they were of trying to up sell you. This is a doctors office not a retail store but non the less I know how to say no. My fiancé and I took off work and arrived at the office at 1:45. I was not called back until 3pm. From there I made my full payment and was put in the waiting room and told to take my meds in about 15 minutes. An hour later I was pulled into yet another waiting area (I’ve now been in the facility for 2 hours) I sit and wait for another hour watching people who got there after me get called in before me. I am never confronted about how long I’ve been waiting and never received any warning or apology. around 4:45 I hear the surgeon yelling at the nurses about how he is over booked and he refuses to see anymore patients. The nurse comes out and calls yet another person who got there after me in for surgery. I’ve now been in the facility for 4 hours. A woman, I’m assuming the manger, pulls me out of the room and tells me the surgeon will not be seeing me and I can either go to Cleveland (4 hours away) tomorrow or reschedule for a later date. I explain to her that my fiancé and I both took off work and drove almost an hour for nothing. how unprofessional is that. You guys are running 5 hours behind schedule and you didn’t see that coming??? That is piss poor management and a sorry excuse for a business. I asked her why this happened and she explained she didn’t know and maybe the doctor was tired (as he is in the other room performing surgery)
In short this place drugged me, made me wait 4+ hours, robbed me and then sent me home empty handed.
DO NOT GO HERE!!!

The office in Southfield MI is serviced by a number of incompetent people who will waste your time and possibly get you killed by expecting you to drive on a highway after a repeat dilation test of which they have not warned you.
–initial consultation: sickening sales pitches accompanied with chaotic running around from one room to another to find that someone else is in there getting tested. Nobody suggested to actually prepare for the initial visit and not wear contacts for 7 days. Therefore, resulting in another visit to repeat the tests (and why on earth would you do the test to begin with if you know they were to be repeated!?).
–second visit: Waited in the room for 1 hour and 20 minutes while obnoxiously promised that I would be seen in 20 minutes. DO NOT WASTE MY TIME — THIS IS EXTREMELY UNPROFESSIONAL — if you are incompetent and dishonest enough to overbook the day you need to tell me straightforwardly when I ask you how much longer it will take. It has to be my decision how much I can wait for the stupid repeat appointment and not yours. As I was about to leave (my further plans that Saturday must have been accommodated) I learned that I was ready to be seen for the eye dilation. This completely threw me off as I have asked previously whether my eyes would be dialed again and the answer was no. I cannot drive on a highway for one hour with dilated yes as I feel super nauseous and cannot see well enough.
When I asked to discontinue the business with them I got resistance. Pathetic. Do Not go there, you will be embarrassed to have even considered trusting them with your vision.
I still don’t have my $ 100 deposit reimbursed.