South Pointe Apartments

Amazing new management company which has made a world difference! I’ve been living here for a little over a year now. The old management company (which was HORRIBLE!!) has been replaced and it has made me living experience beyond enjoyable. They have taken every step to ensure that each resident is happy, heard, and cared for. Not only has the customer service improved but they have been remodeling, painting, and making huge improvements and touch-​ups to make the property look so classy! At the risk of sounding arrogant (I swear I’m not!) I do have very high standards and always notice details and South Point as of late has met my expectations! I promise you will love living here!

The sales process here was a joke. My friend and I stopped in on lazy afternoon. There were two skeezy dudes sitting on the leasing office couches and asked us what we needed. We said we were interested in renting, and they pointed us to a sales office.
The place smelled horrible… think microwaved fish. The smell, along with the skeezballs on the couch didn’t give a warm welcome
The woman who «assisted» (I use that term very lightly) us took about one minute to go over the apartment prices and told us she didn’t have anything to show us today but we can come back next week to look at one and sign paperwork.
There were no probing questions about what my friend was looking for, no asking what her budget is, what she needs in a living space, etc. She just sounded like a robot. No smile, no warmth, no anything. We were not impressed.
It was our first stop of the day, and my friend was most excited to check this place out. She left completely underwhelmed and ended up signing a lease with another apartment because their sales person was incredible.
Having an enthusiastic (but not pushy) salesperson is SO important when it comes to the place you’re going to be living. They need someone who understands this in their leasing office.

I have lived here for almost a year now. The rent is a little steep but one of the few apartments in the area where you have a washer and dryer in your unit and that accept pets as well. On the positive side the place is pretty clean and staff courteous. The maintenance here seems to only want to fix things in your apartment when the replacement parts go on sale. So obviously that is a big problem! The walls are very thin, fortunately I haven’t heard anyone getting it on but I do hear people farting in the bathroom above me so that is always disgusting. The electricity bill is ridiculous and after talking to many other residents in the complex this is their experience as well. The kitchen is a nice size if you enjoy cooking, but on the downside the people who designed these units didn’t feel it necessary to include a dining area. Kind of silly if you ask me. Also since I have moved in the intercom doesn’t work at all. I believe it has been reported but still no luck. If you want to let people into the building you better walk down the stairs and to the front door to let them in. Maybe when the unit goes on sale the maintenance will replace or repair it! lol Aside from all of these things I really do enjoy the washer and dryer!