Kohl’s

I went to Kohls on a lunch break during a tornado watch just to browse, Ghazala was kind enough to assist me and I left saving $ 745.90 on a $ 600 purchase after I opened up a Yes2You Rewards card and Charge card! Holiday shopping *complete*

To be honest I’ve always felt Kohls sold old lady clothes lol. But I found trendy items today. The staff were very helpful and friendly.
The only think I didn’t like was how junkie the place was…
The courteous staff and friendly smiles make up for the chaos

Goo selection of clothes at a good price especially with the Kohl’s discount coupons. My wife and I love shopping at Kohl’s. Their customer service and return policy is the best! They make it so easy to return items, just like a retail establishment should. Kohl’s is our department store of choice for «easy in and easy out».

Return a pair of shoes in exchange for a frying pan? Yes you can do that at Kohl’s dept stores. That is why this location is earning five stars.
I consider Kohl’s an average department store that has nicer clothing and jewelry compared to Macy’s and Sears. What stands out however, is the customer service.
My wife ordered a pair of shoes from Kohl’s online. (Apt 9) Unfortunately, the shoes were a size too big. In my opinion you can never tell on shoe size’s while ordering online. I guess it really depends on the manufacture and whatever size they feel like aiming towards.
Kohl’s has a great policy where you can return your online items back to the store w/​o hassle. There is a caveat though. If you used Kohl’s cash (which you earn by spending $ 50.00 increments you get $ 10 back via Kohl’s cash) to purchase your item and you return said item, you will lose the Kohl’s cash. Normally not a big deal unless you spend the money on something else already. We had $ 15.00 of Kohl’s cash tied up in other purchases. If you lose the Kohl’s cash from those items that means you have to pay Kohl’s the difference of the amount of the removed Kohl’s cash. There is a way to solve this problem. If you return the item you bought and purchase something with the exact same retail price you can avoid the Kohl’s cash issue.
The shoes we returned retailed for $ 54.99. So with guidance from the store manager we had to switch out the shoes for the right size or find one item that we could use for $ 54.99. As luck would have it the shoes in stock were not the right size for my wife. So we had to find anything/​something that was $ 54.99. I learned a valuable lesson that day. It is nearly impossible to find an item that you need for exactly the price your looking for. After about an half hour search we found glass tupper wear. In my thoughts something not worthy of our hard earned money. However, we did find a super nice frying pan retailing at $ 59.95. Five dollars over our retail price. I have heard of retails stores on occasions giving customers discounts. Would the same hold here at Kohl’s? Only one way to find out.
We went back up to the manager asking if we could switch out pan instead. The manger responded that as long as it is in the ball park we could work something out. We presented him the frying pan. He saw the price and said this would work perfectly. He went to work on the register switching everything out for us. This took him at least 10 mins to update everything for us. The best part it was no problem for him to do so. The store manager was very diligent in helping us out at Kohl’s.
We were able to walk into Kohl’s with a pair of misfitted shoes and walk out with a brand new $ 59.99 frying pan for $ 54.99 plus we got to keep our Kohl’s cash. It wasn’t exactly the most efficient way to get a frying pan but the manager made it possible. From this experience and the fact that Kohl’s has very fine selection of clothing and merchandise I will continue to shop there in the future.
I give this Kohl’s location five stars. The customer service is at this location full force. If you have a problem with something there or from online they will take care of it here.

Found a new shower curtain that must have been a return from an internet purchase, or so our helpful associate, Bret, informed us. Originally something like $ 35, we got it for a massively reduced price of $ 3.00. Yeah, be jealous. Can’t wait to hang it up and try it out with a nice warm shower. Wash my back?- I hope she will…
Love that the location has lots of price-​checkers available. Its super helpful to be able to see what price with be reflected before getting all the way through the line and being surprised that a sale item may not qualify the way we might have thought it would.

This Kohl’s is not on my favorite list. Employees range from not helpful while shopping to being obnoxious if you do not want their credit card.

Great prices, great sales and you get promotions almost weekly if you get a Kohls charge card. I can always find what I am looking for and more at this store. I love the children’s clothing as they have a great variety of name brand clothes at lower than department store prices. I get a 10%, 20% or 30% off coupon in the mail on a regular basis and sometimes there is a promotion where you get $ 10.00 Kohls cash for every $ 50 you spend. That’s like free money to use on your next purchase.
The store is always clean and the salespeople are friendly. The wait to check out is never very long and if it is, they call another cashier to the floor. I had to return a pair of pants and they gave me no hassle.