Melissa in the front greeted me. The woman was unbelievably RUDE! I own 4 homes have spent a ton of money here on marble and tile. I went in to try to match an old broken tile. She rolled her eyes, was very sarcastic wanted to know who the imbecile was who referred me to her. I asked if she could help me. She refused. I asked for Jeff who works in the back. She got up to go get him(as opposed to paging). To give him the downlow no doubt. I asked her name she replied ‘It does’nt matter’. Jeff found me a match tile. I will NOT go here EVER again!