Manor Care Wingfield

Modern, Clean facility with caring staff. Physical therapy rehab staff are great.

My father has been in this facility for about a year and a half. The first year was great it was clean, they had staff that seemed to really care about their patients. For the past 6 – 8 months this facility has gone downhill fast! Now when you hit the second floor the aroma of poop hits you so hard it is over whelming! They are very understaffed, my father has gone a week without a shower, he has laid in his own urine and waste for hours upon hours. He can not walk or get himself out of bed so he relies on them for his care yet time and time again they fail him. As I sit and write this my father is in the hospital yet again, only this time he is lucky to be alive because he was reeking of infection and his bladder almost burst. Without all the details because this is going to be handled in a professional manor I will just say this. I would NOT trust this facility to take care of my loved one, it is truly disappointing when you depend on others to do their job and they fall very short and someone like my father suffered in a great deal of pain for a long time before getting him to a hospital. I hope to help others not make the same mistake as we have, this is our second facility and trust me when I tell you it is so hard to find good honest care for elderly people and it breaks my heart because he needs medical care or else he would be with us.

I took my mother there to get well from her surgery at renown, in a matter of 2 day’s of being at manor care we had to take her back to the E R at renown because of neglect at manor care, after surgery we took her back to get well, and strong so we could get her well, no one could tell me what was going on there to rehab her, her care was awful her bed was soaked numerous time’s laying in wet bed, and when you rang bell for nurse’s help it was a 15 t0 25min wait to get help when the nurse’s station was 40 feet away, I belive it was lack of care, and neglect, and not being told anything on what was going on there to help my mother instead of letting her die! manor care is an awful place I wouldn’t send my worst enemy there to be treated, or should I say not treated manor care care’s about insurance money, and not the person!!! Im sorry mom for trusting manor care with your life, and now I will have to live with the rest of my life, Im so sorry mom for taking you to this awful place!!!

My grandma is a resident here. The staff is always super friendly, it’s a very clean facility and my grandma receives excellent care! I highly recommend this place!

So far, we are not pleased. And it hasn’t even been 24 hours.
My mother arrived here and was left to sit in a chair in her room for nearly two hours even after explaining to the nurses that it was painful for her and that she would prefer a wheel chair. Their response? «You’re going to have to wait. Okay?» (Insert condescending tone)
A nurse’s aide finally brought in a wheel chair, the only one available, that is big enough to fit two of my mom in. We asked for another one because this one hurts her hips. Guess what? We have yet to receive one.
My mother’s ankles and feet are extremely swollen but the nurse won’t allow any hot/​cold packs because we «need to wait and see what the people in physical therapy say tomorrow». Cool, so, in the meantime while she waits on them, my mom will have to risk getting a blood clot (these are common in our family) or other circulatory-​related problems.
Each time she has pressed the help button, it’s taken at least 15 minutes for someone to arrive. What if she was seriously hurt? Good thing we are here to help her during the day and take her to the bathroom otherwise she may have had to go in her bed. Unacceptable.
The front desk lady was far from personable upon my arrival and the doctor I encountered just stared blankly at me. I was hoping to be reassured that everyone would be nice and helpful since I am entrusting my mother’s recovery to them.
I’d look elsewhere for your loved one. We already are and she just got here.
On a side note, Catalina, Bren and Tina are very nice.