ServiceMaster-Restore

My log house had a severe water leak due to 11 frozen pipes. Damage was extensive and this compainy came out immediately, gave me a fairly accurate estimate of the cost and immediately set to work. Conditions were difficult since it was mid-​winter in Truckee (temps in the single digits at night), electricity and heating were out. They were thorough, quick and reasonably priced. When they were done the house was surprisingly neat and clean (given that virtually all the sheet rock in ceilings/​walls and all the flooring had to be removed. I did not have insurance and had the sense that they kept the cost down. Hopefully, I will never need them again but I would call them immediately if I did.

I was headed into a 4 year old birthday party one Saturday and I got a frantic phone call from a client.
I’m in the insurance business and I provide my cell phone number to my clients. So when someone has rushing water running through the house. there is a level of panic they experience unlike any other and they need help.
Through the exasperated half words and phrases, the client let me know they had water rushing down their dining room wall.
I immediately called Kristin with Service Master and the rest is history. A scary and negative experience was completely rectified and made right again. Because of including Service Master in the process. the whole experience went that much better and I gained a client for life.

my insurance company called this company to come out and clean up a mess made by a busted pipe in my modular home. they were prompt, friendly, helpful and got the job done fast. they also answered all the questions this first time home buyer and first time insurance claim person had. i NEVER was treated like i was stupid or ignorant for my questions. they also were quiet and polite. No loud talking, making a lot of noise doing their work or bad language. total professionals. glad my insurance called them. it’s made what i’m dealing with so much easier!!!