While in Reno for the 2015 Hot August Nights my Husband needed the help of a scooter to get around due to a medical condition that had just come up. The hotel we were staying were out, but gave me the name of a business in Sparks Nevada. I called and spoke to a man named Don. He said that he had one left and it would be a three day minimum. I said we were only going to be there for a day and a half. He thought about it and said that he would do it for $ 125.00. Even thought that was a lot we needed it. He said he would bring it the next morning. I said I would think about it and call back. Within the hour I called back. A women answered took my name and said that she would have Don call me back. The next morning he called. He now had a waiting list. I was the first one on the list, but now once again he said that it was a three day minimum. I said we had agreed on the one day. But since he could get more money now he said we could not have it. This company does not care about the health and welfare of customers, but the more money he can get. We were not able to see most of the event because of this. I want people to know before they do business with Sierra Mobility Scooters.