My friends and I also had a horrible experience with this funeral home. A couple of family members of the deceased that did not pay for any of the services decided that they wanted to be the only ones present at the burial. Not only did Tom Cheslek tell us we had to leave the cemetary and weren’t welcome at the burial, he told the deceased’s best friend that he was going to hell. Later Tom told us that he didn’t realize who was paying him. That is a day I can never get back.
William K.
Évaluation du lieu : 1 Frankfort, IL
My mother in law passed away January and my wife and sister-in-law were obviously very distraught. When they went in to make arrangements, the lack of compassion and inappropriate attempt at humor was disturbing. My brother in law had to actually tell the director to stop his behavior. The star earned above is for the pastor who spoke. He was exceptional!!! We have been told there would be a temporary marker at the site for weeks but are only given excuses and the run around. My suggestion? Go anywhere else that won’t amplify your pain and grief.