iCracked Professional iPhone, iPod and iPad Repair

My iPhone 6plus screen cracked while hiking. I had a day left on my trip in Spokane before returning home to New York so I reached out to iCracked based on the glowing user reviews.
I received a text from George who said «I am sorry, I don’t have those screens in stock, the repair is $ 375, most of that being part cost.» In fairness he suggested I wait until I return to NYC but I wanted to place a review because:
1) the screen replacement costs $ 20 wholesale
2) the Apple Store is $ 129 to replace the screen
3) even in NYC, the most expensive places were charging $ 200 (although apple in NYC is also $ 129)
4) a DIY repair kit costs $ 150…
I get it, they charge more because they come to you, however the part is $ 20 (nowhere close to $ 375) and it behooves them to have items for the latest phones in stock. Also, where is George getting this $ 375 price tag from if «most of that being part cost»???
I went to the Apple Store and had it fixed within 45 minutes while I was at brunch. After tax and parking it came to less than $ 145. Save yourself the $$$ and just go to Apple for iPhone screen issues.

I had accidentally dropped my iPhone 6+ and the screen was shattered, so I called icracked to get it fixed, well the guy called me right back and told me the truth and said to take it to Apple. Instead of scamming me 300+$ he was really honest about telling me I could get it done cheaper at the Apple Store because Apple sells the replacement screens to the icracked guys for a much higher price than Apple replaces them at their store. I respect a company who puts a client first instead of making a buck. Thank you icracked for your honesty and the next time I ever crack anything I will make sure to call you guys first.

Shawn goes where Apple refuses! Took my Iphone to Apple and they said «it can’t be done» and tried to sell me a new phone. Took it to Shawn an hour later, and it was repaired and in full working order! He’s awesome! Thanks Shawn!

This is a great service.
When my iPad 3 fell out of my truck a few weeks ago, I wasn’t sure if I would get it fixed, I really did not know where to turn. I did not want to mail it somewhere, I do not really trust some of the stores that I have seen advertise fixing mobile devices.
I really liked the fact that Shawn came to my house, I met the technician that would work on my equipment and the guarantee that they offer.
Shawn did a great job. He is very professional and personable. I highly recommend Shawn and iCracked for your personal or business devices.

Solid trustworthy mobile service techs in a variety of areas throughout the northwest. I worked with Kylie from Post Falls and I am impressed with the screen repair and customer service of this service. $ 80.00 isn’t an awful price to pay for repair of a busted screen.

Shawn made this process really easy for me. I needed a screen repair while I was traveling for work and he met me in the evening at my client’s offices outside of town. The new screen looks great, and $ 150 is a very reasonable cost to get my iPad back in working order.

My phone was recently fixed and he did an amazing job. My screen was broken and Shawn fixed it within 35 minutes. Shawn also noticed that a prior person who worked on my phone had not replaced 8 of my phone screws! I’m glad he had better integrity and craftsmanship and replaced those for me. And the best for last– it’s a mobile service so he TRAVELS to where you are! So convenient!