Carl’s Jr.

Clean lobby. Clean dining area. Clean rest room. Very friendly staff, without being overly friendly. The food (biscuits and gravy) almost tasted like what my mother used to make. My only complaint, and it’s very minor, was that the biscuits were a bit tough. But I suppose that’s going to happen if they’re not frozen or from a can. Will definitely be going back!

i love the food most of the time… however today my total order was wrong! Ordered 4 chicken street tacos… was given 4 cold steak street tacos… Not to mention the homeless come in with their dirty hands and fill up dirty cups from the soda machine! Gross! As well AS SLEEPING IN FRONT GRASS! IM THINKING CORPORATE NEEDS TO MAKE A VISIT OR YOU MAY BE LOSING PAYING CUSTOMERS!

Worst customer service ever, I ordered a chocolate chip cookie they kept me waiting at the drive up window forever they come to the window and tell me they don’t know what I ordered when I tell them that it was a Chocolate chip cookie they bring me back a frozen cookie when I tell them I don’t want the frozen chocolate chip cookie they turn their back to me disgusted and then come back and slammed the drive up window in my face. This by far has been the worst customer service I’ve ever received from any restaurant or fast food place. I would strongly recommend you not visit this establishment as the customer service is substandard.

Just another Carl’s Jr. Bathrooms are average. Food quality is slightly below average. Staff is friendly. Not my first choice to eat from but not my last choice.

It is well documented that people who live in sterile, germ-​free environments have inferior resistance to viruses and bacteria. They easily succumb to illness as a result.
I rarely get sick; I partially attribute it to dining at this particular Carl’s Jr. My immune system has become as strong as Tungsten from my time spent in this establishment.
The only thing dirtier than the workers’ shirts is the floor, and even that is up for dispute. This is one of the few places where going into the bathroom and washing your hands will result in your hands being LESS sanitary.
But let’s talk about the food: The food is actually decent. In addition to the normal Carl’s Jr. food, they also have Green Burrito items. They also have some sort of novelty dessert on the menu (pop tart ice cream sandwich, Oreo ice cream sandwich) and good shake flavors (orange cream, Oreo). They also have two of my favorite things: Waffle Cut Fries and Fried Zucchini.
We usually go in the evening, which is not for the faint of heart. This area seems to be a «hub» for the downtown homeless, so expect a little a little flora and fauna from time to time. We have personally witnessed a large, sleeping homeless man snoring in booth, so sound asleep that the paramedics had to be called to rouse him. We’ve seen lone diners (loudly) reciting bible verses, women using the restroom to shower and freshen up, as well as real-​live dumpster divers. It’s great to witness all this with your young, impressionable children followed by the «don’t do drugs and stay in school, kids!» speech. It really drives the point home.
I will say this: They staff may look two steps from being on the down and outs themselves, but they work hard. They appreciate the business of us «normal» folks and are always handy with a discount.
Is this place the cleanest? No. Is the food or service remarkable? Sorta. But in the end there’s really no harm. What I’m really saying is this: Stop being a goddamn snob and realize that we’re all in this together, and a dirty floor and a few colorful characters aren’t going to be of any consequence to you.
Now sit down, stuff yourself with criss cut fries, and have a good day!

Great service great burgers great fries I would go here again
The manager was helpful with one of our specialty orders he did a great job and even hand-​deliver the mail in a very timely manner

This is the worse Carls’ Jr. I’ve ever been to. I was in the drive thru for 20 minutes from start to finish. There were only 3 cars ahead of me, and their orders didn’t seem that large when they were paying for their orders. The food was mediocre, and not hot or fresh… btw, I hate wilted lettuce! So if you have a LOT of time on your hands and not on your lunch break… this is the place to go!

Hands down, the worst meal I’ve ever partially eaten.
We got off in seemingly the sketchy part of Spokane – the streets were lined with the aging, hobbled, and homeless – so that should’ve been a red flag not to eat around here. However, we were hungry and on a 22 hour roadtrip [read: desperate for anything].
They have a little burrito addition to Hardees [shouldn’t you be good at your main food before you add other cuisines?]. Forgetting my own advice, we all ordered the burrito stuff.
The man at the counter was nice, but quite dirty. Three different women separately brought out our orders; the bottom of my tray was coated in salsa.
Friend #1 had hardshell tacos; they were all broken and packed with lettuce and little else.
Friend #2 had a quesadilla and found it edible.
I had the street tacos, which are an insult to street vendors. The «guacamole» was dark green, oily, and translucent [it definitely hadn’t seen any real avocados]. The way they had been packaged was terrible! It looked as though they’d wrapped them in used foil, and they weren’t even fully covering the tacos – it had a mangled appearance.
Stay away! Find something else a few exits down.

With under 5 people in the lobby, all waiting for their orders to be filled, my order took well over 15 minutes. This was fascinating considering there were at least six employees in the kitchen. The long wait also gave me time to notice that every table was dirty, and the floor appeared to have been cleaned over a week ago. After washing my own table, I went to wash my hands where the bathroom was in total disorder and stunk worse than the Zips in Ritzville (worst so far), and had no paper towels in the dispenser, a dirty sink, garbage all over the floor, and splatters on the wall. When my food was eventually brought out, I noticed the employee had a uniform that couldn’t have been washed in days, making an obvious trend as my cashier had the similar… style? My food was hot, but when I picked up the burrito, it nearly fell apart, which wouldn’t have been a big deal, but it caused a yellow/​green/​cream oil to drip out onto the wrapper, eventually adding up to a half cup in total. When I got up to ask for a fork (no utensils were available in the lobby), I caught a glimpse of the kitchen and saw a gal stuffing her face full of food, in the middle of a prep station full of food, so much that it was falling out of her mouth onto the prepped food below. She was the only one in a blue uniform, whatever that means. I will never be back to any Carl’s Jr. ever again. One positive, the employees were all kind to me, which I appreciate.