Horizon Hospice

Mixed feelings about our experience with Horizon Hospice.
The initial set-​up process went like clockwork — description of services, paperwork, nurse assessment of patient needs, and arrival of pain meds was quick and efficient. Our nurse was wonderfully gentle and supportive.
The rest of the team left much to be desired — we had to ask more than once for basic supplies like briefs, mouth swabs, and draw sheets. A medication to ease Mom’s breathing took over an hour to arrive because it was «forgotten,» Why? Evidently getting four new patients overloaded their workers — definitely a problem with choosing a small for-​profit hospice company.
The social worker we worked with was neither knowledgeable nor supportive. The best grief counseling he could offer was to suggest we ask the office for some pamphlets. The social worker did not come the day Mom passed away nor any day since. This is a far different experience than the one I observed from a larger, non-​profit hospice which my neighbor used with her husband. For him, the social worker was actively involved and helped the family before, during, and after his passing.
If I could do it over again, I would not choose Horizon.

Christ centered compassionate care.
Here for you & your loved ones.
Great place, great servant like service, outstanding people.
They follow Christs’ care plan.
Don’t just say Hospice, say Horizon Hospice