Hotel Ruby

I checked in after 8 pm with a group of teenagers for a debate tournament at Gonzaga University. I had booked a reservation over the phone a month before, called the week prior to leaving to confirm, let them know of our late arrival time and also to again confirm they knew I had a group of (very well behaved) teenagers. They were very polite on the phone and reassured me multiple times everything was in order. When we arrived, the front desk attendant Aaron was extremely rude, told me he almost cancelled my reservation even though I noted a late arrival, made many eye rolls and sighs because I had teenagers with me. He also lectured ME because his computer system did not have any notations for when I called, as if that was my fault. He was one of the most disrespectful people I ever ever dealt with and I had to ask my students to step outside so they wouldn’t have to listen to his unacceptable comments. Then, the «non-​smoking» rooms all smelled like smoke. I will be contacting the hotel manager but do not stay at Hotel Ruby!

Stayed here with some friends while in Spokane to attend a concert at the Knitting Factory. Staff was very accommodating, friendly, and helpful. Continental breakfast was lacking but we did get there with only 20 minutes left so maybe that’s why. That being said, it was perfect considering it is across the street from the Knitting Factory and reasonably priced. Would most definitely stay here again!

During our roadtrip we stopped at Spokane for the night before heading towards Glacier National Park. Hotel Ruby worked out well since they take dogs (pet fee additional) and the location was right in downtown.
The staff was very nice and helpful. Upon check in, we were given the wi-​fi password and also a coupon for a buy one get one free drink for the lounge downstairs.
Our room was clean but had a smoky smell to it. It was suppose to be a non smoking room but the people who stayed before us may have smoked.
Other than the room smell, everything was satisfactory with the hotel.

I will definitely stay here again and recommend it to anyone looking for a place to stay in spokane. The location is prime, parking is only $ 5 dollars a night, the staff is wonderful, the hotel is very cool looking, and it is very affordable/​reasonably priced. Aaron and Sarah at the front desk were excellent, so helpful/​accomodating, and made the stay very pleasant. This is a non-​smoking facility which I appreciated. Maria with housekeeping was superb and so sweet. She left us a nice note and our room was so clean it pretty much sparkled. I even liked the shampoo and conditioner they provided which is rare. The room also came equipped with a fridge, microwave, hair dryer, and iron/​ironing board which came in handy. The breakfast wasn’t that great but it was complimentary so I can’t complain especially for the affordable price of the room. There is a very trendy lounge (Sapphire Lounge) across from the front desk. I can’t wait to go back!

While traveling for work in Spokane we needed to find a room at a fairly good rate. We pulled up a few and drove by but they were dodgy at best. Found Ruby Red and read the reviews and decided to book it. They did a really good job of renovating this hotel and making it feel welcoming and trendy. You can see where they spent money and where the skimped but I must say it was a great experience overall. The beds were comfortable, the staff was friendly and the rooms were clean. They even gave us a buy one drink and get one free voucher for the lounge which we took advantage of. I would recommend this to anyone traveling looking for a good place to stay at a decent price.

The staff was horrible in accommodating hassle to get parking fee back when they didn’t have parking. Lied about having handicap parking. Checked out early. Rooms are redone and beds are good. No handicap access and did I mention their staff sucks

The staff here are awesome outgoing friendly folks the hotel itself has been retro swanky new school with the ballet dancer music and art being its main focus the continental breakfast is waffles and boiled eggs o. j milk coffee and water English muffins rooms are small with modern upgrades and lots of cool places within walking distance from the hotel its very clean quiet no pool but o ((*^^*))o it was a delightful experience

This place was amazing!!! Thank you Tom at the front desk for such a great experience in Spokane! I’ll be back for sure. The lounge was also outstanding. Great service from start to finish. I was fortunate to get to stay in their suite and it was very modern and makes you feel like a rockstar for sure. If you are ever in the area this is a good spot. Thanks again guys!!!

I give Hotel Ruby a 3.5 They took a falling apart, dirtbag motel and gave it an extreme facelift. We stayed in a room with two double beds. The lobby is tiny, as is the lounge, but cute and modern décor makes up for the lack of space.
The room with double beds is tiny and the paint job is poor, but I’m sure it’s definitely an upgrade from its original state. The furniture and fixture upgrades look quite nice and the artwork is great if it wasn’t for being hung up by literally pounding nails right through the canvas into the drywall.
I woke up this morning with a very sore back from the hard mattress, but the amazing shower head in the newly modern bathroom rained down hot water on to me like a waterfall, releasing my muscles. Unfortunately I did notice black mold/​mildew on the ceiling above the shower, which could easily be cleaned with some bleach… (might want to check that out, Ruby staff!) But the fan in the bathroom was not working either which probably contributes to the problem.
For anyone who has an eye for attention to detail, they will likely notice the sloppiness of l the makeover, but the location can’t be beat and the price is right.

The Ruby is a real find: a reasonably priced well appointed clean hotel with parking, smack in the middle of downtown Spokane right across from the fabled Davenport Hotel. The beds are the same, too.

We stayed at Hotel Ruby recently a fair value, poor location, cramped parking.
the beds are wonderful Pillows much too stiff, normally one is firm, one soft.
Our sleep was interrupted by unruly guests partying into the wee hours.
The downtown location is much too close to the BNSF train line.
This boutique hotel is poor executed.
«you can’t polish a turd»

Our stay at Hotel Ruby has always been pleasant. The front desk personnel are courteous. The rooms are clean and comfortable. On one of our stays at the hotel, I caught my foot on loose carpet strip which resulted in me falling in the parking lot. My injury was very minor. The safety hazard was corrected immediately and the manager sent me a lovely Harry and David gift basket to my home.
The parking area is very tight but they do offer parking at their sister hotel, Ruby 2.

The experience I’ve had here is as good as any hotel I stay. I don’t come for pool, or attention. I come to stay an enjoy it while I’m here. The rooms are spacious for the price, the king size bed is more comfortable then my bed at home. Bathroom is huge, full shower an sink area. The staff is extremely friendly an have satisfied my needs, getting me ice, coffee, basics that most hotels don’t they just point u to the ice. The maid leaves a personal note what a great touch. I have already reserved my room for august. Thanks for a pleasant experience.

Decent place for the price and location. It puts you right in the heart of downtown and literally across the street from the knitting factory, if you are in town for a concert. It has a bunch of cool hip additions to make the place feel trendy. Col artwork in the rooms, trendy bar for guests and locals alike, LED lights in the concrete, cool colors and décor. No real complaints about the place. The beds were fine, the shower was serviceable and had a decent fridge to keep some drinks or snacks in. I would stay again.

Stayed here because it was a good price for downtown and was pretty close to the airport. I arrived pretty late (10:45pm) was a quick and easy check in. BUT, their parking lot was full (fits about 15 cars) so I was told to go a block and a half to Ruby2 where I can park my car and comeback to my room ($ 5 parking per day)…like I said, it’s kinda late, it’s 26 degrees out and you want me to park where??? Would of been nice of them to at least offer free parking. When I checked in, I was told the lounge would be open til around midnight and offers food, since I was starving. So I put my luggage in the room, take my rental car to the other parking lot and walk back freezing my ass off. I walk into the lounge, and the bartender tells me they just closed and I can walk 3 – 4 blocks to some place that serves food til 4am. Lol. Ok, so I go back to my room and order pizza. The room was ok, they definitely tried decorating it nicely with a modern feel. But they must of definitely been on a budget, since the accent walls are crooked and everything just generally looks cheap. I didn’t expect too much I guess for the price but the final capper was that I kept getting woken up by the loud train going by that literally shakes the thin walls. If you don’t really have any other options in the area, then this might be it but if you need to sleep and check in late here, I’d go check into a motel 6 or something
(UPDATE) Just checked out after getting maybe 2 hours of sleep if that because of the train, random garbage trucks and crazy guy at 6am screaming and yelling about something outside for 5 min. I raised it to 2 stars because when I checked out, they said they took care of my parking fee… hmm maybe they read my Unilocal review

I’ve stayed here twice now, and probably will every time I’m in Spokane. This place seems to have taken a few ideas from the Jupiter in Portland.
This is a nicely (if inexpensively) remodeled motel, which you can imagine probably saw a lot of prostitution in it’s previous days. But, it was clean, and had decent pillows, and was a real good price. They also give you a 2-​for-​1 drink coupon, and 10% off if you’re a return customer or check in on Unilocal.Free wifi. And a small complementary continental breakfast (includes waffles).
The location is great, in terms of downtown Spokane (which appears to be having a bit of a revitalization), but the train, if you are on the L part of the building nearest the train, is LOUD. The first time I stayed, they had left earplugs in the room, which was a nice touch, but appeared to be forgotten the second time I was there.
Parking is $ 5, which is a bummer, but this is one of the cheaper options downtown, so I figure it’s worth it.

I was very surprised and happy with Hotel Ruby! For the price i wasn’t sure what to expect, but it turned out to be a great night’s stay.
I could definitely tell that it used to be a scummy motel that just got a trendy makeover, but who cares! Bathroom was a bit dingy (BUT CLEAN!) in the tub and sink, and banged up walls and doors, but linens and towels were clean and fluffy, and the bed was comfy!
Kinda cheesy artwork and décor, but that kind of stuff just isn’t my vibe — doesn’t matter though because it’s not like i have to live there and look at it every day!
Free WiFi, great shower head, didn’t hear a peep from neighbours or traffic or anything, and the front desk lady cleared away a safe spot for us to park the motorbike!
Also, they just opened up another location a few blocks away called «Ruby 2» in a scummy old Howard Johnson! So yay — another dump turned into something cute! Thanks, Hotel Ruby! Keep up the good work! You should buy that terrifying place on the corner — «The Tradewinds» or whatever it’s called! RUBY TAKEOVER!

Cute little boutique hotel. Very artistic and tasteful.
Staff was friendly and the rooms were clean.
Parking on the weekends may be a problem given that the lot was full on a Monday night.
The elevator is impractical and doesn’t appear to be wheelchair accessible.
Had a decent complimentary breakfast that included DIY waffles, hard boiled eggs, English muffins, fruits, juice, and good coffee.
Would stay again.
FYI, you get 10% off your entire stay when you check in on Unilocal,as long as you book directly through the hotel and not through a third party company (e.g.
etc.).

When I told my taxi driver that I was staying at Hotel Ruby, his response was: «on purpose?» Apparently, the old time Spokane residents remember the Ruby as it’s former sketchy motel self, but I can assure you it’s perfectly safe, and clean, and pleasant and best of all CHEAP.
For $ 70 – 80 a night, you can’t find a better deal in town. It’s certainly no Davenport, but it definitely does the job. The rooms are nice & modern, with some sweet amenities like:
— free continental breakfast, with locally roasted coffee
— on-​site parking
— hotel bar: Sapphire Lounge, with free drink coupon when you check-​in
— free wifi
— free bikes for guest use
— 10% off your total stay Unilocal check in offer!!!
If you’re a self-​sufficient traveler and don’t need a ton of the concierge-​style frills, Hotel Ruby will be perfectly suitable. Don’t fear, it’s much nicer than the price suggests!

Clean, comfortable room at an affordable price right in the middle of downtown Spokane = win.
I was in town to visit with friends and attend a concert at the Knitting Factory (which happens to be right across the street from this place). A single Queen room was under $ 75 w/​tax plus $ 5 per night for parking. There’s a 10% discount available if you check in with the Unilocal app, but since payment had already been arranged online I got them to waive the parking fee instead. Bonus!
The room was small-​ish, but there are larger rooms available at this hotel should a guest require more space. The room included an LCD TV and a mini-​fridge. A painting of John Lennon adorned one of the bright red walls. My favorite part was the shower: a spacious tiled stall with plenty of hot water cascading down from around 8 feet above the floor (I hate the low-​mounted ones that I have to crouch under!).
There is a cocktail lounge attached to the hotel which doubles as the hotel’s breakfast dining room each morning. Coffee is available in the lobby all the time.