Marcella’s Bridal

I flew to Spokane from Seattle to spend a girls weekend before my wedding and was crossing my fingers I could find a dress. I honestly wasn’t thinking I would find one in Spokane being where I live I have so many more choices… so I thought. Non the less, I was keeping my options open. My best friend had the day planned with three bridal appointments. Our first appointment was at Marcella’s, where we were greeted by the adorable Mikaila. Mikaila asked all the right questions to get to know me, details about the wedding and went through my pintrest page. Within 15 minutes she had 4 dresses picked out and was ready to get started. Needless to say we didn’t need all 4, because Mikaila hit it out of the park with the first 2! What bride can say that within 30 minutes of trying on dresses that you found the one! I had a choice to make. I could either buy the second dress, be done and have the rest of the day or take in the bridal experience of which my friend had spent so much time planning. Becuase I had never gone dress shopping before I wanted to be sure I was taking my time and exploring all options. We went to our second appointment at another dress shop. It was the worst experience on many different lelvels. Not only did the girl not listen to what I wanted (I could tell by the dresses she was bringing) but she didn’t listen to what size I was and had me trying on dresses half my size that I couldn’t even get over my butt! Talk about deflating my happy bubble! After having a few words with her, I was finally able to get a dress on and present to my family. The feeling wasn’t the same. I said to my best friend… «I feel like I’m cheating on Mikaila». It was true… Not only did I know what dress was meant for me, I wanted to go back to the team at Marcella’s. We called them to see if we could come back and try the dress on one more time and of course they said no problem. I don’t know if I’m more in love with my dress or with Marcella and Mikaila! I just loved the two of them and how special they made me feel. It was truly a perfect experience and I will say an experience I know I couldn’t have had in Seattle. Everything was PERFECT! Marcella’s has an amazing selection of dresses. Dresses that are not only made by Marcella herself but dresses that are exclusive to her. The team there truly makes you feel special. Thank you everyone and I can’t wait to send you a picture! XOXO Kristi

If you are getting married and looking for a dress, make an appointment here!!!
I am from the Seattle area and had already been shopping a few times. I had actually already found the dress I was 99% sure I was going to end up getting. I made an appointment at Marcella’s to have the «trying on experience» with my mom and cousin who live in the area. I had a morning appointment and then an afternoon appointment at another boutique.
Walking into the shop I was immediately impressed. The décor was classy and cute. We were greeted at once and asked to fill out a questionnaire. Soon after we were introduced to our consultant Kimi. She was beyond great. Super sweet and friendly! She asked a lot of questions to get a sense of my style and the general feel of the wedding. I told her right off the bat I was pretty dead set on another dress. I showed her a picture. She pulled a few dresses and had me come back to try them on. At first I was a little unsure looking at what she chose on the hangers. She asked me to trust her and I am so glad I did!
The very first dress took my breath away. It was so beautiful and I felt like a bride! We went through a few more and in the end put the first dress back on. We talked through a few minor alteration items, tried different belt and veil options. I felt like I was on an episode of Say Yes to the Dress! And I did!!!
I bought the dress and a veil right then! I pre paid for the alterations, which were VERY reasonably priced! When it was all said and done I came in under my budget and very happy with my dress!
Kimi and the rest of the girls were beyond amazing! The whole experience was everything I imagined it to be. I have nothing negative to say at all! In fact I am looking forward to May when I get to come back for my first fitting!!!
Incredible experience in every way!!!

I was a bride with a difficult vision to try and explain. I tried on dress after dress, and much to my mother’s fear and worry, I picked out a dress I wanted completely altered. I put this dress on, and saw through everything it had potential to be.
I had all the jitters, excitement and joy when we purchased it. My wedding was roughly 10 months away at the time, and in that time I had more anxiety over THE DRESS than I ever thought was possible. I sent many e-​mails with photos showing what I wanted, describing some and crossing my fingers it would turn out.
MARCELLA IS MAGIC! After my first fitting, the dress transformed, and it ended up being better than I could imagine. Truly, a wonderful experience here, I’m so happy we wandered in. I’d recommend to anyone. Marcella will listen, she responds, and with fabulous flair, delivered the dress I always dreamed of. Thank you!

Just found my perfect wedding dress thanks to Michelle. Great customer service. She really listened to what I wanted and the first one I tried on was the one I purchased.
They have a great selection and helpful with telling me the alterations they can and can not do. Which helped with making my decision. I have no doubt in my mind that you will find the dress of your dreams.

Ordered my dress from here and absolutely love it! Loved that we were the focus of our consultant’s attention and others who were available came and helped out. They were very determined to find me a dress that I would love, and gave me their full attention, which is more than I could say for other shops we visited.
It was a little frustrating that we couldn’t go back and look at the dresses ourselves, which meant we got off to a slow start, which was a bit discouraging at first — but once we got everything explained and some other consultants started brainstorming on how I was describing the kind of dress I would want, they came out with the perfect one!
Another thing — we weren’t allowed to take any photos, which is unfortunate, because my mom and Matron of Honor were taking photos of me in dresses at other shops so I would know how I’d look in photos at the wedding and how I looked from all angles/​sitting down. I understand they were trying to make sure we weren’t taking the photo to another shop to find something similar, but it would have been nice if a consultant could have taken photos and just shown me so we they would have the power of deleting them. I just want to make sure I’m not going to look super pudgy sitting down or walking down the aisle — and with my need for glasses, looking in a handheld mirror to see the back of my dress through the main mirror was almost impossible for me to see.
Overall it was a great experience. Just those two things kind of threw me off and is keeping me from five stars. Otherwise, I’m very excited, love my dress, and love the women there! They were all so helpful and so determined to find me THE dress! Thank you, ladies!

My mom, sister, future sister-​in-​law, and close friend were with me for my first experience trying on gowns at Marcella’s. It was such an awesome time. The sales woman was helpful and listened attentively to what I was looking for. I would absolutely recommend this bridal shop to any friend looking for an up-​scale dress shopping experience.
Remember, appointments are always your friend when looking for dresses for special occasions. It helps the salon structure their day and assure that they can spend the appropriate amount of time with each shopper. We popped into another shop later in the day «just to see» and weren’t able to get nearly the same feeling from the flustered attendant.
Shout out to my wonderful attendant, Kailey. You were such a helpful guide through the plethora of dresses at the store.

I can’t even begin to express how amazing Marcella is. Her shop is like stepping into a little world where the only thing that matters is you and finding your perfect dress.
My sister used Marcella’s Bridal for her gown when she got married in 2014, and is still getting told how beautiful it was. I made appointments at other bridal shops when I was trying on dresses to be fair, but scheduled Marcella’s last knowing that would be where I would end up at. There’s just no comparison, she truly is the best.
My gown was an original design by her, and throughout the year between buying it and the wedding, getting to see pieces of my gown come together into one amazing dress was like a dream. I was so impressed with how organized everything was, and the fact that even though I’d go months between fittings, when I showed up it was like our last fitting was a week ago. She had notes on everyone we talked about, remembered everything, and any team member I had worked with remembered me and was just as on top of it as she was. I had more people than I can remember tell me how beautiful it was and how it looked like it was built for me (it was!!) and hope every bride does herself a favor and goes to look at dresses at Marcella’s. You’ll fall in love with the team as well as the gowns!

I’m planning a destination wedding. Our appointments were exactly on time with plenty of personal attention and expert advice!
The alterations were perfect and my dress is Gorgeous!
I would recommend Marcella and her friendly staff to every bride I know!

I am so grateful for all of those ladies at Marcella’s Bridal, including Marcella herself. After an appointment that didn’t go so well for me because I was still unsure of the style I wanted, I left empty handed. Even when Marcella herself came and tried to put together my dream dress for me by transforming a dress I currently had on. I tried one more bridal shop with no luck and needed a break from trying on dresses. After happy hour with my mom and friends, I decided that the first dress that I tried on at Marcella’s needed another shot. My mom called and the girl answered «Is this Emily?» and worked me into their schedule and was so helpful once I got to the store. Thanks Kassie! I am in love with my dress and my experience with Marcella’s. It was a very «Say Yes to the Dress» experience and I am very pleased. The only thing that I would change about my experience would to be able to take photos of what you are trying on. My friend (without my knowledge) snuck a picture of that first dress I put on and ended up buying while we were at the store. And had I not had that picture to reflect on, I definitely would not have wanted to go back to the shop and eventually purchase that dress later that day.
Thanks Marcella’s! Love my dress!

I have seen the staff be rude now on 2 occasions. While our bridal party was in the try on area I was looking for another dress the bride wanted and was shooed away from they area, it was embarrassing. It is awfully pretentious there without the gowns to back it up. Big fat boo

My sister-​in-​law-​to-​be recommended this place, as it was where she bought her wedding dress. I just went to try on some ideas, and fell in love with a dress. I was unsure, however, so they put the dress on hold for me while I went home. I called a week later, and they let me pay over the phone for the dress (as I live out of town). The staff is so professional, courteous, and responds to your needs. Marcella, the owner, and the staff remembered me personally when I visited 6 months later to do my alterations. Prices are very reasonable and for any budget, and they take the stress out of wedding dress planning. Very highly recommended!

I brought my sister in here to try on wedding gowns after an appointment at David’s Bridal. We were in town only to shop for a wedding dress. I called on Monday just to see if they had an appt available before we left town. My sister already found a gown she thought she loved at David’s Bridal so this was just to keep her options open and to see what else was out there. They had an immediate appointment for her to come right in which was awesome.
What a great experience shopping at Marcella’s! I am so glad I made that call and got my sister in there. What a great place. The consultant took her time, asked the right questions and took the time to get to know my sister and learn about her wedding before pulling dresses. She was so good that she didn’t need to measure my sister in order to pull the right size gowns for her to try on. She made my sister feel so special, beautiful and confident. She knew exactly what type of gowns would look great on her body type and fit with her style and wedding venue.
She kept my sisters budget in check and found her a dress under budget that my sister LOVED. It is one of a kind and fit so well that it needs hardly any alterations. This was such a different experience than David’s bridal and price wise, she would paid the same for a dress but the gown from Marcella’s did not need $ 300 worth of alterations.
The shop has a boutique feel with separate mirrored areas and couches for you and your guests to have a great experience.
I can’t say enough good things about Marcella’s. I am so glad we went there. Seeing my sister cry tears of joy when she found HER DRESS showed me we made the right choice by stopping here.
If you’re in the Spokane area, looking for a dress, make an appointment at Marcella’s. You won’t be disappointed. I can’t believe the difference in service and quality from the chain store to Marcella’s. You can see from the merchandise to the store to the employees that this place KNOWS bridal and they take great pride in the business, as they should.

My friends and I stopped by Marcella’s bridal in pursuit of ‘the dress’ while in Spokane.
Although we did arrived at the shop without an appointment, the sales staff did not come out from their office for over ten minutes while we and another group were waiting. They claimed the ‘ringer’ wasn’t working, although we could hear it clearly. In the meantime, we could only wait in the ‘lobby’ as the rest of the store is roped off.
The store is pretty inexpensive in comparison to Seattle. The dresses range from 500‑1800 dollars, although I never saw a dress close to 1800. They offer a wide variety of dresses and carry a significant amount of ‘one of a kind’ or clearance dresses.
The staff was knowledgeable but seemed unhappy when the idea behind the dress we wanted changed and my friend ended up liking one she had said at the beginning she didn’t like. Everything changes when you try it on and after trying on only three dresses, they seemed a bit disinterested.
I also believe they discounted us as serious shoppers because of our age and felt they were talking about us. Read: A person in their twenties with a college degree makes more than the average person in Spokane.
Also, the final influencing factor in ‘our’ decision was their no picture policy. They do not allow any pictures to be taken until payment has been exchanged. I agreed that it also seems a bit distrusting of customers, although it isn’t the only bridal shop that has that policy.

I had such an amazing experience at Marcella’s Bridal. I would recommend Marcella’s to any bride on any budget. I found the most amazing gown within my budget. Many of their dresses are «one of a kind» meaning there is no other dress like it. The big box stores have mass-​produced dresses, and what bride wants that?!
The one-​on-​one service, initial questions about what I am looking for, and the comfortable atmosphere made my dress shopping experience very pleasurable! They even hold the dress for you for free!

I loved my dress but for the price, I don’t think that the dress should have ripped all the way across the front about an hour into the wedding/​reception. It almost became a mini dress and thank goodness my friend could sew. My friend’s two stitches in my dress lasted the rest of the night.
Also we had trouble with the bustle staying up so my friends had to «make» a bustle by tying up the back of my dress. It looked like I had a bunny tail but it was better then the whole dress dragging and getting stepped on. After talking to Marcella about it she said that none of us knew how to work a bustle. Considering that there were many people who tried it at my wedding that have had to do a bustle before. It is not very hard and then she goes and insults us by saying it was our fault.
Unfortunately most of the people at the wedding were very disappointed in the quality of the dress. My friend who got married a month before got her dress at Davids Bridal and spent a third on it and it lasted the whole night NO problems.
I would not recommend this place. I wouldn’t have been mad but she did not handle it well after we had all these problems and was very rude and blamed us. Very unprofessional.

I was encouraged to go to Marcella’s by a couple of my bridesmaids after a terrible experience at David’s (see that review for explanation). I was wary, as I believed the assumption that boutiques are more expensive and will pressure you to buy. I am definitely a bride on a budget.
Unlike at David’s, I showed up on time and met with my consultant right away. She sat my girls and me down on a comfy couch while she got all the details from me. Soon, I was in a spacious room putting on beautiful dresses. My consultant was wonderful (I wish I remembered her name!), attentive, and definitely listened to my likes and dislikes.
After a while, she brought out an amazing dress, and I couldn’t stop smiling as she laced me up. I was so overwhelmed I almost fainted. I never had that awe-​inspiring warm fuzzy feeling under the harsh flourescent frenzy at David’s. The dress was a one-​of-​a-​kind, the quality was amazing, and it was well within my budget.
My Marcella’s consultant was supportive without being pushy, and she helped me without making me feel obligated. I am wearing the dress with an heirloom diamond necklace that was my great-grandmother’s, so I made an appointment to return the next day with my family and the necklace to make sure the dress was «it.»
I bought my dress 5 months ago now, and I’m getting ready for my first fitting in a few weeks. I love that Marcella’s has held onto it for me. I’m glad I was able to let go of my preconceived notions about boutiques, and now I encourage every newly engaged girl to shop there.