Qwest Communications

Steer away from Qwest!
I have been unlucky enough to be stuck with Qwest as my Business phone and Internet provider in Spokane WA. After moving our business to Post Falls, ID due to business growth, I called Qwest to change our service to Post Falls, ID, 16 miles away. To my surprise, they not only don’t offer service in Post Falls, they are going to charge me $ 300 per line to cancel my account since I have 11 month remaining on my 3 year agreement. I have been a growing customer with Qwest for the past 6 years! and now this!
I spoke with a representative from Qwest for 30 minutes, and finally asked for a manager; to their response, «we don’t have managers, but I can have someone call you back in 24 – 48 hours regarding this issue». What kind of business is this?! What happened to customer service.
Stay away from Qwest. Do what I did and go with VOIP. I’ve never been happier.