I brought my daughter’s laptop in to be repaired because she was leaving for school. I was in a panic and needed the work done as quickly as possible so I would not have to pay for shipping to send it to her to school. The owner was kind and fit me in that day! What is better is that he did not charge me a fortune. Great service AND value!
Barbara C.
Évaluation du lieu : 1 Spokane, WA
Seems that Jerry the owner of Spokane Laptops thinks he can bully me into taking my review down. First of all, I contacted Unilocal about this, and they said that No Business is allowed to tell anyone to take their review down nor offer monies to do it. Which Jerry has done. First he offered me $ 50.00 to take it down, I said no I won’t do it, Now, he is offering me $ 100.00 Plus he still is telling me that he has all these years in the internet world and can make my life a living hell. Look, All I wanted hi to do was fix the Screen on my Lenovo Laptop. He took the laptop in, then a few days later, I called to see if it was repaired, He said he had to send off for the part since he didn’t have it. So almost a week goes by without a phone call, I finally call him, he says, I still haven’t received it. I call a few days later to see if he has gotten it… He says no he hasn’t. 2 weeks goes by. before I had called him again. And he said he got the part, but Now something else is wrong with my laptop. Remember I only asked him to fix the Screen. The Mother Board was bad he said. I have no idea about a Mother board, so a few days later I finally I turn on my Roku Streaming Device and go to You Tube and see what this Mother Board is all about. Look, I think it could have been repaired ONLY if Jerry would have allowed me to make that decision. But he didn’t. What he did was offer me a laptop that I took home, And plugged in, and then found that the volume didn’t work. So I took it back, He said that is as loud as they get. I must say., My Lenovo’s Volume was very high. And I could hear every word someone was saying. So, I went home, and a few days later he called saying he had another laptop, It was a Dell, 17 inch Monster… By the time I got to Jerry’s Shop, he was still charging? or doing something with. When I was standing there, Something popped up and saying something like the battery needed to be replaced, So he rummaged around and found a battery and gave me that 1 hour warranty… But by the time I got home, that warranty had expired, I took the bus that day. and it took me an hour to get home!!! Then there was the problem with the curser it kept on its own. just moving all over the screen. I could not figure out how to stop it. It also had 127 updates to preform. So now Jerry is retaliating against me. He now seems to think that writing a responds on My review will be fine. Well, its not… I am not a hot head, I just wanted him to fix the screen on my laptop. And it got all out of sorts. Why had it taken 2 weeks for that part to come in? is what I want to know??? And NO I won’t accept that $ 100.00 for a bribe to take down this review or the first one. He thinks he can scare me into submission, by saying he has internet connections also… OH. by the way, I never did put that Hard Drive into my New Laptop, and all my passwords are changed… And if he does anything like he says he would do, He can get into a load of Trouble.