I was sick of old carpeting so I shopped around and read what seemed like a million reviews on companies. I used these guys to get hardwood flooring installed in my living room, dining room, hallway and had them do my stairs as I have a raised ranch. I used them because some of the other companies wanted to use a nustair system where the existing stairs would be covered up with the so called new stair. Given I have a very active household I wasnt too sure about how it would hold up. Totallywood on the other hand installed new treads which is what I wanted and costed the same as the other places nustair system. They were on time courteous and easy to communicate with. The crew really had an attention to detail. I would use them again in a heartbeat. Actually I will be using them again when we are ready to get hardwood installed in the bedrooms. Look no further go with these guys.