AFC Urgent Care

I went in for a steroid shot because I was severe joint pain but my rheumatologist was closed for a few days. I had the unfortunate experience of seeing Dr. Susan Higgins. She walked in, sat ACROSS the room, did not examine me, (seriously didn’t even get her stethoscope out!) where she proceeded to tell me that she would not treat me because I was too chronically ill that NO ONE should get involved. She behaved like it was an overwhelming situation as if I was a HIV positive hemophiliac with profuse bleeding. I simply needed a steroid shot (that I could get at even a CVS minute clinic) to get some relief until I could see my specialist 3 days later upon his reopening. Please, keep in mind this place advertises itself like an ER without the wait, cost or hassle. Anyway, after her refusal to treat me, I was on my way out. She was walking beside me when she noticed a heart device I was wearing and had the nerve (or unprofessionalism) to ask me about it (what it was/​why I was wearing it) in the hallway by the OPEN waiting room door. At this point, this not only was none of her buisiness, clearly just her being inappropriate and nosey but also it is a HUGE violation of HIPPA laws. Not sure what her problem was if she is truly clueless or if she thought I was a «drug seeker», ect. (1)But I had already signed a release for all info to be released to my rheumatologist and cardiologist and included all of their contact info before the appointment (so obviously legit) (2) she could’ve given me a drug test that I would’ve passed (3) if she would’ve looked at me at all she could’ve visually seen the inflammation in my joints (red, swollen, crooked) (4) doubt any «drug seekers» are basically begging for a freaking steroid shot (5) regardless she had no business breaking HIPPA laws, asking me personal or medical info after refusal to treat me. I would never set foot in there again nor would I recommend anyone else do as long as she is the doctor. The rest of the staff was great, kind front desk staff, wonderful nurse and clean office. This doctor is so horrible though. She should not be practicing medicine. A quick google search can show you that she has frequently changed offices and has gotten other poor reviews, besides mine, about her poor treatment of patients and lack of any bedside manner. (Neither positive signs in my opinion)