Havens Quality Cleaners

I think they do an amazing job! My daughter and I have gone there many times and never have had a bad experience. There’s a saying that says, «You get what you pay for» so if it’s a little more pricy there than what YOU think it should be, then do it yourself and see how it comes out. They have always done beautiful work in a timely manner… even in a rush when we needed it.

Lying, non-​trustworthy employees. Received a Pea Coat for Christmas and took it to Havens to get the sleeves shortened. The tailor-​Frank-​mesured assured it was a routine job and the cost would be 18 – 20 dollars. My wife went to pick it up, Frank was not there and the charge was $ 30. She refused it and left the jacket to be picked up when Frank would be in. I went back to get it and asked for Frank who said the price is $ 25. He denied ever telling me a price and tried to give me a BS story about the complexity of the job. I asked him to show me the difficulty and he was unable. During the discussion the owner came out of her office and insisted no one had given me a price. She was not present when I bought the coat in. But she did a good job of letting her employee know he hadn’t given me a price.
No explanation about the price change from $ 30 to $ 25.
I will never use them again and I caution customers to get the price of alteration in writing when you leave something with them. Pick up price obviously varies with the cashier’s daily guidance.