Palomar Cleaners

This cleaners have not been in business very long. They cleaned a suede coat that had a few stains. They left a dark hard spot about 4“x4″ on the front side. I took it back to get an explanation. The person was defensive about what happened and said that she could send it back and ask their cleaner at another location. When I went back to pick it up she told me that they did not do the damage, «that it probably was something like sugar» that caused this. The coat looks worse than before I took it in. She did all the talking for the manager who was not there and said that they could not give me my $ 14.00 back. I bought this coat years ago at Nordstroms and am sooo upset how they didn’t care about their customer who will drive farther to a more responsible cleaner.

I couldn’t disagree more with the last review. I have taken my clothes there for several years now. They ALWAYS come back clean, fresh and stain-​free. I wear a uniform at work and it gets dirty. The uniforms look great after they are dry cleaned. The employees (Tina and Linda) are wonderful and the way in which they dress my long and ¾ sleeve shirts is great. Pinning the sleeves so they don’t wrinkle is an amazing idea and I’ve never seen that before coming to Palomar Cleaners. The prices are excellent and I would recommend this place to everyone.

For the THIRD time now I have picked up dinner tackets that you were HIRED to clean. However, they clearly never went anywhere near a cleaning object, solution, or facility. Two jackets this time. And both looked absolutely 100% identical to when I brought them to you, with the simplest of «food stuff» on them, and I even showed the food to you! No, not stains, but just food that might get stuck to the fabric. Congratulations, you are terrible at what you do. Now you get to attempt to re-​do them. Pathetic. Not just one star, but negative stars.