Fast Fitness

Screw this business.
DJ WAS A TERRIBLE TRAINER.
Enjoy that 172 dollars you didn’t earn.
Do not do business with these people.

If I could give his place no zeros I would. Signed my kids up to take a MMA class. Well they were unable to furnish an instructor due to him quitting. I’m sure he had good reason as well. Now my wife and I are trying to get the membership canceled which we have mailed a letter via certified mail so we will see. I will also update after today’s visit.

They have HORRIBLE customer service!!! One… I have called to find out I for to cancel my kids membership and they pretty much gave me the run around when the first time they could’ve told me to just mail the company a letter on why I want to cancel. Second… I received an email stating that my Payment wast processed due toot not going through which from my understand is Fast Fitness fault cause hey had the SAME debit card info from the first time they charged my account so they had added a $ 30 return fee which is not my fault by the way. So when I called the company on Sat to speak to someone the same club member manager STILL has not returned my phone call and now when I checked the account I saw the payment posted but now for $ 138.25 which I am not aware of why they added $ 8.25 more. So of course when I just called the company no one answered my call which I am not surprise because they hardly answer. They are the worst gym place I have ever dealt with and recommend to anyone to NOT sign up with them. I SO REGRET IT!!!

Aldine Westfield location, I was hit with a random $ 65.00 fee on a card they apparently kept the info on after swiping it ONE TIME in their gym… ONE TIME! I have been through 4 trainers now, tossed around like I don’t matter one bit. The owner apparently does not pay his trainers or short pays them and they in turn quit, rightfully so. I do not recommend a membership or signing up for any training. Good luck getting a refund, I’ve been told by previous and current employees that they are instructed to never ever give a refund no matter what. No morals, no respect, SCAM.

Called them up and ordered a $ 86.60 membership for 3 months over the phone on August 21^st. We then went to the gym later that day and they set my girlfriend up with an access code to get into the gym. I made sure on the phone that we were not in a contract and would revisit extending the membership at the end of 3 months. We never signed any paperwork or anything that authorized the gym to debit our credit card.
On September 5^th/​6^th, I checked my account and there were two pending charges for $ 65.00 from F.A.S.T Fitness on my account. I tried calling the Conroe and Aldine Westfield location and phone lines were disconnected or no one picked up.
I then downloaded Unilocal and found similar complaints about this fraudulent activity. I contacted my account to dispute the charges and then blocked them from any further charges.
On September 9^th, I stopped by to speak to the sales lady who sold me my 3 month membership and she told me to call the owner. I explained that I had done that and gotten zero results. I then told her we had agreed to a membership for 3 months for $ 80 plus tax. The sales lady then pulls out some sheet of paper that states that the gym can charge $ 65 for some BS reason. I asked her if she could furnish the piece of paper with my signature agreeing to those terms and she could not.
She asked me to write down my name and numbed for the owner to contact me. I told her that if I got one more charge on my account I would be calling the State’s attorney general for an investigation. She replied, ”with a we will just cancel your account then” Hmm the account that I paid $ 80 for 3 months that I got less then 3 weeks out of? Finally, she told me to have a nice day, which is code for Fuck Off.
What they don’t realize is who they just messed with and I will welcome any other clients that were misled to contact me, so we can put criminals like this in jail! Unilocal is just the beginning as far as I am concerned.

I was a member of this gym under the previous owner and loved it! It was not meant to be a glamorous gym like LA Fitness and the rest of the national chains. This was a hot sweaty power house with more equipment than you can imagine. This gym is for those who are looking for results. The new owners (Fast Fitness) came in at first like used car salesman and turned everybody off. However they realized that they were harassing people and finally got rid of the big black dude GOLDEN! He stressed everyone out! I’m a member, and think it’s like the old Body USA now, but better since they have improved the rest rooms and AC. Don’t let all of the negative comments keep you away, go see it for yourself.

The Location moved to where BODY USA fitness was on Aldine Westfield. please be aware the new location does not have NEW equipment since the former owner Robert paid for some from twenty years back, the newer stuff was from the previous location. This is not the location they promised to build down the road, it’s a rental property from a previous owner that couldn’t keep up with expenses. If you take a tour, inspect and take note of the ceiling molding in the restrooms and near the free weights, and be aware of if that gets taken care of later on. The tanning bed had issues when Rob had it so don’t expect it to be a brand new machine. The lockers needed to be replaced since some of them were broken. Also this was a chalk friendly gym, don’t expect that anymore. Don’t fall into a sales pitch that this was newly built, it’s just an upsize on a bigger yet older property for rent.
Look below for my previous experience with the gym in the original review.

This gym was just moved into the shopping center right next to my job… my husband went over there and they told him $ 150 down and they said they have MMA classes… they don’t. Another person from our office went and asked how much they told her $ 199 down… Hmmmm 2 different prices within 10 mins of each other. And they kept all the broken equipment and tanning beds from the gym that was there before them which none of it never worked yet their telling everyone their equipment is new and it all works… It doesnt… All the equipment is old and broken. This is «new» big location they been promising… it’s not big either

Save yourself the time and just go to LA Fitness across the street. Price at LA is $ 25 a month with $ 25 initiation fee. Versus FF $ 199 sign-​on fee and $ 20 a month. I wanted stay a member since I rather support local businesses versus big corp chains. But after getting charged a $ 65 «annual fee» to cover the owners gym expansion in Conroe, i just felt like i was helping support a slimy crook. I would of been fine with this $ 65 yearly fee if this was put in writing on the contract originally and not fraudulently charged as they wished.
A few of my other co workers who came to gym was also charged this fee and have all cancelled their membership as well. My coworkers even called their customer service to ask about this charge and was told they emailed everyone to notify them about this charge, which no email was received by any of us.
The gyms business practice became clear after that. I first brushed off their promise of a shower the day me and a coworker signed. I secondly brushed off when they got rid of their water cooler. I just thought hey its a small business, it may be hard to fund these expenses. I thirdly brushed off a conversation I had with a trainer when I made a comment about his training that it was a good «sales pitch» and he then said it wasnt a sales pitch since it was the truth… I was in awe; wow if his sales team is taught that a sales pitch is a lie, they must learn to sell on lies and believe this is completely normal in the sales world.
Sadly the people that were working there was actually good trainers who interacted well with the clients they had. Besides the very few who I notice texting and playing with their phones while giving a training session…
I hope the company can take some of these reviews back not as a negative criticism but as a good case study to improve and reflect on their business practice.

They will literally tell you anything to get you to sign. i was promised many things.
«A huge new facility is being built within a block from this location next year, which this membership will include access to.» I’ve come to find out there are no such plans. «You will NEVER receive any charge other than this monthly fee.» I am currently disputing a $ 65 «annual» fee that was suddenly added to their membership contracts.
What is the point of signing a contract, if the company can change it at will? Customer service and the manager are both telling me that a notice was sent out a week ago, however 30 days are required to make any cancellations. So basically, even if I had gotten the notice (which i did not, I’ve combed through both email accounts and found nothing), I couldn’t have even cancelled my account in time to not be charged. Nice strategy.
I have contacted the BBB about this, although surprise surprise, they aren’t accredited. looks like it’s time for a new gym.