Great selection, but don’t expect a whole lot of customer care. If you go in knowing what you want or just to browse and buy, you’ll be good. I haven’t met anyone here who is a «professional» horticulturist by any means like some places I have visited. Maybe I just haven’t met them yet — who knows. Everything is perpetually 50% –70% off, so don’t think it’s a great bargain. It’s clearly their marketing gimmick. Take a $ 5.00 plant, mark it up to $ 10.00 and sell it 50% off. Even at 60% off, I found a tree over at Lowes for half the price HCC was offering it. Can not beat their selection though.
J C.
Évaluation du lieu : 1 Houston, TX
I purchased about $ 500 worth of various shrubs, trees and bushes. 10 of them where the same bushes. Within 3 days 2 of them were dying. Although I know they have a no return/exchange policy, they refused to do anything about it or even listen to me. I called customer service today and it was THEWORSE experience… The lady on the phone had the worse attitude, condescending and rude. I wasn’t asking for my money back just to get an opportunity to exchange the dying plants. When I told her that their customer serviced was horrible, she just agreed and I hung up. Although they have great prices, customer service is key to having return customers. I will not be back!!!
Raul M.
Évaluation du lieu : 3 Houston, TX
This place carries everything you need for your lawn and garden. They have a huge selection of trees, plants, annuals, shrubs, soil, and much more. They are a bit pricey on some items. If you’re on a budget, I suggest you shop around because Home Depot or Lowes often has some of the same plants for a much lower price. To their credit, the Houston Garden Center has some good specials which usually come in the Sunday paper or in the mail.