Louetta Dry Clean

Not 100% satisfied w their service. Their drive thru line is ridiculously slow! Was hoping to find a good location close to home w a drive thru, but not even worth the wait. There is a $ 10 minimum if you pay w a credit card then they say you will just have a credit if your bill is less, BUT the catch is YOU have to remember how much cause they will act like you have no credit. Oh and their work isn’t all that great. Guess I’ll have to find a new location.

I’ve never had a problem with this cleaner. They have been thorough with everything I have brought to them. They have a dry thru, (easy access) they have paid attention to details on clothing (e.g. Spots, light starch, etc.) I’ll continue to go here.

Great place, good location, and great prices. I send all my dry cleaning, dress clothes, and wives dresses here. I’ve used this place since I moved into the area and they have never ruined a piece of clothing, or lost any of it. The prices are the best in the area, and they have a very nice and presentable business.

Ruined a suit of mine with black stains all over the front of it (looked like oil), & wouldn’t refund the cost of the suit. They tried to give us a store credit but after ruining one expensive suit I would not be wiling to take more clothes there for them to ruin. DO NOT GO HERE!

Wish I had seen these reviews before using them to clean my son’s coat. The coat came back with an impriint like the front part of an iron [was located front left]. Left the coat for them to correct it. On inspection after the «correction», the stain was worse plus whitish areas across the top back and two horizontal whitish streaks on the middle back. Again left it. Young lady said I would have to talk to the manager who would be in in the AM. Manager [Andy] was very rude and said the stain was there to begin with, but he would clean it again. My son was flying out in the afternoon. When we returned to the cleaners, the stain was no better, but now the zipper for the coat liner was nonfunctional, i.e. could not get the zipper to attach. Andy worked on it and then told my son to take it and work on it. Think he wanted us to leave, however we remained in the cleaners while working on it. Finally, Andy said he would get his alterations person to come in and fix the zipper. We picked up the coat, the zipper was ‘fixed’; stains no better. Guess we should have checked the outer zipper – my son in Boston now tells me the outer zipper is broken.
Would we recommend this cleaners? Not even if you were our worst enemy.

Never again. Here are details of the rudest exchange I have ever had with a business owner.

I’ve used Louetta dry clean a couple of times. The prices are pretty reasonable, but not great. They are located close to the house which is the main reason we use them.
They have a drive thru which is nice. The line moves pretty fast and you are in and out quickly. I can’t remember exactly what happened, but we ended up with store credit some way. I will keep using them until our free cleaning is out, then try to find another dry cleaner. There has to be better out there than this.