Mainstream Boutique

I have never reported a negative remark about any company before. but feel so offended. I have been a longtime customer at Mainstream Boutique 6392 Louetta, Spring, Texas. I’ve tolerated their insults and their extremely rude behavior. I recently had lost 25 pounds (and told them too) the clerk argued and refuse to send me the smaller size of blouse because, I was told «that size won’t fit you». (Her words were we don’t have the XL and the Large is too small for you) I even told them I had sent a similar blouse purchased from them in an XL and I had a seamstress take it in because it was too big. When I finally convinced them to send the the smaller size. THEN, I was told the item was already sold to someone else. I was in the hospital having surgery when they cancelled my order. This has happened more than once here. I have always wanted to support and shop at local and independent merchants instead of chains. However, I’m offended about the rude service from the clerks and owners. My feelings were hurt and I was extremely embarrassed that they didn’t want to sell me the smaller garment. To all girls that are trying to loose weight so they can wear their favorite fashion, we deserve the respect and courtesy like everyone else. Instead of being insulted. They need to remember who the customer is, and the customers pay the bills and provide them their payhecks. Houston is a big city and hundreds of places to shop at. To make matters worse! My best girlfriend said that they followed her around the store assuming she was a shoplifter because of her ethnic background and then made a remark about it. That’s not right!!! Also, Mainstream Boutique is independently owned and the girls at the Woodlands store, 3091 College Park are very courteous and professional. They treat customers with respect and professionalism.