Wells Fargo Bank

I’ve been at this location since we moved into the area. Though it has been hit or miss at times, I can count on Mary and Virginia to be my «go to gals» as tellers inside and out at this location. They have a high standard of customer service and always have a smile on their faces. They definitely make my biweekly trips to the bank much more enjoyable when it’s «errand running day».
On the other end, inside this location, is Chris… he has helped with several different banking needs, including helping us open an account for our oldest daughter when she graduated high school and was heading off to college. He explained all the details of having a checking account as well as a savings and secured credit line in order to build her credit. Definitely helpful and mindful of our needs. Thank you Mary, Virginia and Chris for making my business at Wells Fargo very enjoyable!

BEWARE of their bait and switch talk on APRs BEFORE going in for a loan. With perfect credit and even having a very recent paid off home loan with them, I called to see what the current APR would be on a new general type loan. I was quoted a percentage and then after waisting my time going into their office and applying for the loan, it was approved but at a MUCH higher rate than initially quoted. NO THANKS. After over 3 perfect years with them on a past paid off loan I get the old bait and switch routine. On top of that I take a hit on my FICO score by just applying with those jerks. Avoid this bank for your loans.

Horrible customer service! I’m a PMA customer and they can’t even get a wire transfer correct. The way Lisa spoke to me, was no customer service. Moving all of my accounts after 30 years of service!

Horrible horrible… Me and 4 of my friends are totally changing banks… WACHOVIA WAS AMAZING. while Wells fargo is really complicating everybody… they charge you for things you are not even aware of and all they say is «Sorry buy we are not longer Wachovia»… they won’t cash you any check if you don’t have the same amount in your account… So, Weird!!! their costumer services specifically in the 1442 Springs Cypress is really really bad…
It is really sad because I had been with Wachovia since they were First county bank, then they turn into Wachovia and unfurtionally now they downgrade to wells fargo.