Balise Collision Repair

Awful awful service. Unorganized office staff. Could not get a straight/​consistent answer out of anyone when trying to find out the status of my car repair. Date kept getting pushed back which caused me to have to spending more money than I planned on a rental. Slow service costs me money = unhappy customer.

Unfortunately my car has been rear ended twice in the last year.
Fortunately, someone guided me to Balise for the repair.
These folks take care of every detail for you in what might be a difficult time. Judy at the front desk makes sure everything is straight with your insurance company, she’ll arrange for your rental, make sure you get what you’re covered for etc. I was completely comfortable that nothing would fall through the cracks. She even took care of the rental company trying to charge me an extra day. By the way, you can leave your rental there when you pick up your car, they’ll arrange to have the rental picked up.
Ted is kind of the liaison between you and the shop and also the insurance company in terms of assessment and parts.
On my visit after the second accident the insurance company got cheap and authorized some third party piece of the exhaust system. My car sounded like one of those tricked out Hondas. I wasn’t happy. I called Ted, he contacted the insurance company and got them to spring for the manufacturers original part. After that my car was just like new.
I also had them set up for my car to be detailed, which was a luxury. I paid for it out of pocket of course.
There is no guessing or worrying when you deal with these folks. You don’t have to ‘know’ anything about how insurance works or anything about the process, you practically have to do nothing.
I hope I never have to go back there again but if I do I know I’ll be in good hands.