We had their cable service. In the beginning(15 years ago), it was not bad. As the years went by it was out more than it was on, so we dropped them for Dish. We did keep their internet service though. Now, we are preparing to find another Internet service as there service has deteriorated to only being able to get online once or twice a day for an hour at a time IFWEARELUCKY. Do not waste your time with this antiquated company. They have failed to keep up and you will wait a week for a tech that will tell you that nothing is wrong, that the system is just too busy. Well, now your system will be one customer less busy.