DIRECTV

This is the worst purchase I have done so far this year. You think Comcast is bad. The award goes to DirecTV. In an effort to cut some expenses from my household budget I decided to give DirecTV a try. Costco out of all companies supports this companies efforts by luring you in with hugh discounts. DirecTV brags that they have the most sports on TV but not Philadelphia local sports where our friends at Comcast have a stranglehold on all local broadcasting. Though the representative at Costco does not seem to know or does not want to know this. Why not she is from out of state. I just want to wake up in the morning and have broadcasting not an error message 775. Nothing positive here!!!

Being people «of a certain age» and having lived in many places thanks to the United States Navy, we’ve had our share of experiences with various paid television providers. We’ve had service from Prism (remember Prism, Philly folks?), to Falcon, Cox, Time Warner, Comcast, the list goes on… So, the bar for getting a one star review is pretty darn low.
DirecTV managed to hit that low. Not with their service — the selection of channels is fine, pricing is in line with everyone else, etc. No, they hit that low when their HD DVR box fried our pretty nice darn new TV. Then they denied that it did. Twice.
Never mind that only the TV and the DVR blew, and at the same time. Nothing else plugged into the same surge-​protected power strip blew. Never mind that there were no electrical storms. Ignore that the factory-​authorized technician documented that the TV was damaged by a voltage surge through the HDMI port, not the power cord. Ignore that their own representative told us that the HD DVR boxes have a known voltage problem. Nope, the TV and DVR just happened to blow up at the same time because of a supposedly faulty power outlet that didn’t blow up anything else and managed to surge to only the DVR box and TV without tripping the surge protection or damaging the 3 other things plugged into the same strip and outlet.
Amazing. It requires some suspension of the principles of electricity, and a belief in magical thinking.
Of course, they told us if we had bought their $ 20 a month insurance to protect our TV from their faulty equipment, we would be covered.
Yah, no. We’ll be going to another company whose equipment doesn’t blow up our TV then deny they did it.

Count on Directv’s signal to go out every time you’re watching a big game or just as you’re about to find out who the killer was in your Lifetime movie. They’re the ABSOLUTE 2ND WORST. (The WORST, of course, is COMCAST!!) LOL