Furniture Factory Outlet

So, I’m sorry in-​store service people. I like you — I do. But it is now almost May and after months of arguing with the company, the best we got was a $ 200 in store credit for furniture that they damaged initially. That’s it? Seriously? I guess because it’s already paid off (we got a credit line from the store to buy the furniture), who cares. :(
We still haven’t gotten the replacement cushion foam promised to us. That was reported. Several times. I have to drop my review stars because of this. Honestly, as nice as the floor staff was, you’re better off going somewhere else.
Edit 5÷24÷15: Apparently no one could get the foam piece needed from the manufacturer of our furniture. Since October. I finally gave up and accepted the foam reinforcement for the chair. I guess since the furniture was «paid off» via a line of credit, they just want to get me to stop calling even though this was all their doing. :(It’s not good enough, but there’s only so much you can do.
Edit 9÷4÷15: A tech was sent out to reinforce our cushion in May. He took some measurements and after I told him that I was originally promised new foam, he said he’d get some custom foam made to fix the cushion that we’d been trying to fix. It’s now been almost a YEAR and they still haven’t done even that one SIMPLE thing.
Bad form, FFO. Especially your service department.