Great service and communication! Most definitely recommend to all my family and friends.
Josh B.
Évaluation du lieu : 5 Springfield, MO
Great service. Jared and the team answered all my questions and backed up their work. Reliable and trustworthy.
Sarah B.
Évaluation du lieu : 5 Springfield, MO
I have never looked forward to seeing a mechanic until I started servicing my car at GL Moore. Mark and Mic who run the front of the house make a point to learn their patrons’ names and to treat everyone like an individual instead of another driver with a set of keys to a broken car. When I call about a needed service or enter the shop it is nice to be remembered, recognized, and referred to by name. Unique and memorable aspects of GL Moore: –fresh donuts available for the customers to munch away their wait –alternative snacks for the health conscious like raisins and granola bars –complimentary coffee, soda, and water –a rare treat is a giant lovable white dog who is eager to befriend.(I believe the dog«Dakota«is an owner’s pet). –they offer to pick you up or drive you home while they care for your vehicle –AND they close down their shop quarterly to have a lunchtime cookout for loyal customers What other auto repair shop can also include a discussion of food?! For the last Friday lunchtime cookout I went to, one of the auto mechanics had stayed up the whole night smoking meat with just a hammock style cot to rest on. THAT is dedication. Lunch was consumed family buffet style on large sheets of plywood that were supported by saw horses. The amount of care and effort that goes into these meals is showcased in the flavorful and rich result. This is a place that truly strives for customer retention and satisfaction. I have tried other shops like the run of the mill Midas and Jiffy Lube before I found a lifetime home for my car at GL Moore. I actually can’t find even one aspect of this place to be critical of. It feels good to spend my money at a locally owned small business and I can’t imagine taking my car anywhere else.